Compliance Officer in Canton, Massachusetts at Rockland Federal Credit Union
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Job Description
There's never been a more exciting time to join us! We're launching a new brand (and a new name Arise Financial) with a bold vision for the future—one built on innovation, technology, and a commitment to helping people live more and worry less.
For more than a century, we've believed that banking is about putting people first. We're building on that legacy while embracing new ideas and creating an even better experience for both our employees and the members and communities we serve.
If you're looking for a place where you can grow, make an impact, and help shape what's next, we'd love to hear from you.
Why You'll Love Working Here- Certified Great Place to Work®
- Competitive pay
- Annual incentive/bonus potential
- Comprehensive benefits package including health, dental, vision, life, and AD&D
- 401(k) plan with employer match
- Hybrid work from home flexibility (min 3 days a week in office)
- Generous paid time off and holidays
- Tuition reimbursement and professional development opportunities
- Opportunities for professional growth and career development
- Meaningful work that positively impacts our members and communities
As a Compliance Officer, you will play a critical role in administering the Credit Union's Compliance Management Program by ensuring adherence to consumer protection laws, regulatory requirements, and internal policies across lending, deposit operations, marketing, and other business functions. You'll serve as a trusted advisor to business leaders, provide regulatory guidance, support audits and examinations, and help foster a strong culture of compliance throughout the organization. This is an excellent opportunity for a compliance professional who enjoys partnering with the business to proactively manage risk while supporting exceptional member experiences.
What You'll Do
- Administer the Credit Union's Compliance Management Program to ensure compliance with applicable federal and state laws, regulations, and internal policies.
- Conduct compliance reviews across lending, deposit operations, branch operations, marketing, and other consumer-facing business functions.
- Review forms, disclosures, advertising, marketing materials, and other member communications prior to distribution to ensure regulatory compliance.
- Research, interpret, and communicate regulatory requirements and guidance while serving as a subject matter expert on consumer compliance laws, including HMDA, RESPA/TRID, TILA (Reg Z), EFTA (Reg E), TISA (Reg DD), FCRA, ECOA/Fair Lending, UDAAP, SCRA, and other applicable regulations.
- Partner with business units to ensure compliance with record retention and documentation requirements.
- Support regulatory examinations, internal audits, and external audits by coordinating responses, gathering documentation, tracking findings, and monitoring corrective action plans through completion.
- Review and coordinate responses to member complaints, identify trends and root causes, and recommend corrective actions to strengthen controls and improve compliance.
- Monitor regulatory developments and incorporate new or revised requirements into the Compliance Management Program.
- Assist in developing and delivering compliance training, regulatory updates, and educational resources for employees and management.
- Collaborate with departments across the organization to promote a proactive, risk-aware culture focused on compliance and continuous improvement.
- Perform additional duties and special projects as assigned.
What We're Looking For
- Bachelor's degree in Business, Finance, or a related field, or an equivalent combination of education and experience.
- Minimum of five years of compliance experience within a financial institution, preferably a credit union or bank.
- Strong knowledge of consumer financial regulations, including HMDA, RESPA/TRID, TILA (Reg Z), EFTA (Reg E), TISA (Reg DD), FCRA, ECOA/Fair Lending, UDAAP, SCRA, consumer protection laws, and record retention requirements.
- Professional compliance certification such as CUCO or CRCM preferred.
- Strong understanding of financial institution operations, products, systems, and regulatory expectations.
- Excellent analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Strong written and verbal communication skills with the ability to interpret complex regulations and communicate them effectively to all levels of the organization.
- Proven ability to manage multiple priorities and projects in a fast-paced, changing environment.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Collaborative, relationship-focused approach with the ability to influence business partners and promote a strong culture of compliance and ethical decision-making.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $115,000 - $135,000 per year, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.
This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.
At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.
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