Human Resources Generalist in Shreveport, Louisiana at Human Learning Systems

Position Title: Human Resources Generalist

FLSA: Non-Exempt

Reports To: Human Resources Manager

Summary of Duties: Provides administrative and technical support to the Center's Human Resources function.

HR Assistant Must Be:

• Positive, energetic attitude.
• Fast learner, with the ability to learn on the job.
• Highly organized with the ability to multitask and juggle differing demands all at once.
• Great attention to detail.
• Strong follow through on all assigned tasks
• Self-starter who requires little direct supervision.
• Able to interact effectively with a diverse group of people.

Key Areas of Responsibilities:

• Ensures strict confidentiality of sensitive information.
• Processes all employee paperwork and establishes and maintains employee files.
• Ensures that employee files are current and accurate.
• Distributes information on and explains benefits programs such as health, dental, life, disability, and other benefits to employee.
• Assists employees with the completion of benefit enrollment forms.
• Assists with conducting orientation training for new staff, and all staff trainings.
• Collects and maintains data on personnel for reporting purposes.
• Put together reports, memoranda, correspondence, and other text as required.
• Maintains numerous copies of new hire paperwork, benefit folders, and all necessary documents for employees.
• Proofreads copy and corrects grammar, punctuation, spelling and numerical errors.
• Researches and identifies training materials, programs, instruction and presenters.
• Assists with the distribution of paychecks/pay stubs.
• Assists in coordinating and arranging training facilities and activities.
• Assists with employee recognition and certificates.
• Produces quality work/assignments in a thorough, timely and accurate manner.
• Maintains appropriate personal attendance, accountability and work productivity standards.
• Plans, prioritizes and organizes assignments to meet established goals and deadlines.
• Understands and applies job knowledge to effectively complete all required job responsibilities.
• Proactively maintains the skills required to perform job duties.
• Exchanges ideas and information, both orally and in writing, in a clear and concise manner and contributes meaningfully to group efforts by offering relevant ideas and knowledge.
• Provides quality and timely information to DOL/Company when requested.
• Effectively articulates thoughts and ideas.
• Identifies problems, analyzes causes and evaluates appropriate solutions prior to taking or recommending actions.
• Follows up to ensure prompt/appropriate action is taken and that problems are in fact corrected.
• Works in partnership with staff from all Departments to ensure effective supervision and services are provided to students.
• Accepts direction and supervision from the Center Director to include assignments to temporarily perform job responsibilities of other departments and positions.
• Mentors, monitors and models our Career Success Standards as required for our students.
• Provides high-quality supervision and management for the student population and positively influences student behavior.
• Shows respect and courtesy to students and holds them accountable for their actions and behavior.
• Provides timely operational support for Center operations to ensure quality programs and services.
• Pursues improvement in Center operations to fulfill program objectives.

Displays management effectiveness: Builds pride and commitment though effective teamwork and collaboration. Adheres to established company policies and procedures, and supports all programs. Delivers timely coaching and conducts employee evaluations when scheduled. Makes effective use of time, materials and resources by planning, scheduling and organizing work. Communicates in an open and honest manner. Sets appropriate performance goals for staff.

Demonstrates excellent decision-making and problem-solving skills: Hires and promotes employees based on sound decision-making ability. Improves processes within department, emphasizing quality and efficiency. Anticipates and resolves problems, demonstrating good judgment. Provides leadership in developing and implementing solutions.

Monitors Student’s Behavior: Ensures proper conduct of students in all areas. Assists staff with behavior problems coordinating referrals to PBSO as required. Creates methods and programs to motivate constructive student behavior. Maintains awareness of the individual needs of various minority and cultural groups. Monitors accountability process.

Develops Others: Establishes high level of mutual trust and support with others. Expresses positive expectations of others, even in difficult situations. Creates a learning atmosphere. Reassures and encourages performance improvement. Provides timely coaching. Identifies successes and areas of improvement. Delegates tasks or responsibilities for the purpose of developing others’ abilities. Rewards good performance and promotes employee recognition. Ensures that departmental staff completes all DOL, Corporate and Center training as required and demonstrates competencies accordingly. Participates on an SGA committee. Develops a Work-based Learning site in the department.

Teamwork: Builds pride and commitment though effective teamwork and collaboration. Adheres to established company policies and procedures, and supports all programs. Makes effective use of time, materials and resources by planning, scheduling and organizing work. Communicates in an open and honest manner.

Demonstrates excellent decision-making and problem-solving skills: Anticipates and resolves problems, demonstrating good judgment.

Modeling, Mentoring and Monitoring: Demonstrates on-going commitment to preparing young people for the workforce by modeling, mentoring and monitoring excellence in the eight Career Success Standards of: workplace relationships and ethics; information management; communications; multicultural awareness; personal growth and development; career and personal planning, and; interpersonal skills; independent living.

Career Management Team (CMT): May be asked to contribute to the success of students by participating in the CMT process. The CMT is responsible for students’ successful matriculation through the Job Corps program from CDP (Career Development Phase) through Career which includes receipt of the academic, CTT, employability, Career Success Standards, and social skills necessary to attain and maintain a viable post-Center placement. Teams are required to ensure that each graduate receives a placement within 9 months of separating from the program as well as complete a successful 6 and 12 month survey. CMT will responsible to ensure that the following areas are functioning within each CMT: CTTRC, Projected Separations, High School Equivalency, CTT and CTT Credential, Literacy and Numeracy TABE, Evaluation of Student Progress, WBL, Career Transitions Readiness, CSS, Employability Skills, Contextual Learning, Career Transitions/Career.

Workplace Standards: Maintains required certifications and/or licenses including a valid driver’s license and insurance when required by position. Does not engage in activities other than official business during working hours. Reports significant/major incidents or accidents. Cooperates in external/internal investigations as requested. Completes PRH, Corporate and Center training as required and demonstrates competencies accordingly. Complies with DOL, Corporate and Center guidelines.

Credentials:

Education and Experience	Associates of Arts degree from an accredited school. Bachelor’s Degree and Human Resources Professional Certification, preferred. One year human resources experience preferred. Computer literacy and proficiency in the Microsoft Office Suite of applications required.
Certifications, Licenses, Registration	Valid state driver’s license; CPR/First Aid certifications
Physical Demand	The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and listen, sit, stand, and walk; to reach with hands, arms, as well as use hands to finger, handle or feel, to taste and smell. The employee must be able to occasionally lift and/or move up to 50 pounds. Specific vision capabilities required by this job include; close, distance and peripheral vision.
Language Skills	Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Reasoning Ability	Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Work Environment	The work environment characteristics described here are representative of what employee encounters while performing the essential functions of this job. Must maintain a safe and healthy workplace. Make daily safety inspections as needed, follow the safe work practices. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.

This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.