Sales Assistant in Hockley, Texas at Sutong Tire Resources

Location: Hockley, TX
Schedule: Full-time, Monday–Friday

Department: Sales

Travel: Occasional travel may be required for this position. Travel frequency will depend on the scope of the role, business needs, and level of leadership responsibility.

Position Summary

We are seeking a highly organized and communicative Sales Assistant to support our sales team with customer communication, order coordination, documentation, and day-to-day administrative support.

The ideal candidate is detail-oriented, responsive, professional, and comfortable managing multiple priorities in a fast-paced environment. Strong written and verbal communication skills are essential.

• Support assigned sales representatives and account managers with daily sales activities
• Communicate with customers by phone and email regarding orders, product availability, pricing, and general inquiries
• Assist with order entry, order tracking, and follow-up
• Maintain accurate customer records and sales documentation
• Coordinate with internal departments to help resolve customer issues
• Assist with preparing sales reports, customer information, and other documentation
• Follow up on outstanding items and help ensure timely communication with customers
• Organize files, correspondence, and account-related information
• Provide general administrative support to the sales department
• Help maintain strong customer service and responsiveness

Qualifications

• Strong verbal and written communication skills
• Excellent organizational and time-management skills
• Strong attention to detail
• Ability to manage multiple tasks and priorities
• Comfortable communicating professionally with customers and internal teams
• Proficiency with Microsoft Office, including Outlook, Excel, and Word
• Ability to learn new systems and processes quickly

Preferred Qualifications

• Previous experience in sales support, customer service, administrative support, or a similar role
• Experience working in a distribution, automotive, manufacturing, or B2B environment
• Experience with order processing or customer account support