Courtyard Manhattan Central Park - Front Desk Assistant Manager OEM in New York, New York at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Assistant Manager!
At Aimbridge Hospitality, were all about creating unforgettable guest experiencesand as our Front Desk Assistant Manager OEM, youll be right at the heart of it. Working side-by-side with the Front Desk Manager, youll help keep the front office running smoothly, making sure every guest is greeted with warmth, efficiency, and a touch of hospitality magic. Youll help drive room revenue, boost occupancy, and lead the team in delivering service that guests rave about. If youre a customer service rockstar with a knack for solving problems and keeping things organized, wed love to have you on our team!
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
KEY SKILLS/RESPONSIBILITIES
- Service with a Smile: Youre the friendly face guests and team members count on. Whether its a warm welcome or a helpful hand, you deliver top-notch service that makes people feel right at home.
- Lead the Way: You motivate, coach, and guide the front desk crew like a prokeeping standards high, operations smooth, and the vibe positive.
- Problem-Solving Powerhouse: You spot issues before they become problems and handle guest concerns with calm, quick thinking. Smooth operations? Thats your specialty.
- Master of the Details: From managing room revenue to keeping your look sharp and systems running, youve got the financial smarts, organizational skills, and tech know-how to keep everything on point.
EDUCATION & EXPERIENCE
- 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- 3- 5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Make your stay memorable at Courtyard New York Manhattan/Central Park, where sculpture and art can be found throughout. Our modern hotel near Central Park offers everything you need during travel. Recharge in our stylish NYC hotel rooms with free Wi-Fi, plush Marriott bedding, and stunning views of Manhattan. Satisfy your appetite at nosh!, our onsite restaurant and bar serving healthy breakfast anddinner options, Starbucks coffee, and evening cocktails. Maintain your active lifestyle at our 24-hour fitness center with Peloton bikes or enjoy outdoor activities nearby our hotel at Central Park and take a scenic stroll through Times Square. Enjoy easy access to iconic NYC attractions like Broadway, Times Square, Rockefeller Center, and the Shops at Columbus Circle during your stay. Our Midtown event venues and premier location make our hotel an excellent choice for upcoming meetings or special occasions. Whatever brings you to New York City, youre sure to enjoy your stay at Courtyard New York Central Park. At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!
Application deadline for Colorado positions: