PATIENT ACCESS SVC CENTER REP I in Prince Frederick, Maryland at CalvertHealth

High School Diploma required

1 to 2 years related experience required. Call Center experience preferred.

Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.

• Basic computer skills to include Windows operating system and Microsoft Office products.
• Basic knowledge of insurance plans, coverage types and medical terminology.
• Correct all quality assurance errors identified within appropriate time.
• Communicate effectively with all levels of staff and departments.
• Demonstrate excellent phone rapport.
• Demonstrate flexibility and cooperative attitude.