Global Project Manager - US/UK in Raleigh, North Carolina at Civia Health

SUMMARY

As the Global Project Manager you will be accountable for delivering an assigned portfolio of global studies to time, cost, and quality, acting as the day-to-day client point of contact for those studies. You will work closely with in-country delivery teams to plan, track, and drive study execution, applying the methodology, baselines, and KPIs and keeping study-level performance reporting accurate and current. This is a hands-on, operational project-management role.

KEY RESPONSIBILITIES

Study Delivery — Time, Cost & Quality

• Manage assigned global studies end to end across start-up, recruitment, execution, and close-out

• Maintain study timelines, budgets, and resource plans, tracking progress against approved baselines

• Identify risks and issues early, propose mitigation and recovery actions, and escalate to the Global Study Delivery Lead where they exceed delegated authority

• Monitor study budgets and variance, and support change-order and invoicing activity

Client Communication

• Serve as the day-to-day client contact for assigned studies, with escalation support from the Global Study Delivery Lead

• Prepare and deliver regular study status updates — progress, risks, variance, and recovery actions

• Track client commitments and action items through to closure

• Contribute to a consistently positive client experience that supports repeat work

Project-Management Practice

• Apply Civia’s study delivery and project-management methodology, templates, and tools consistently

• Maintain study plans, risk and issue logs, and decision records to the required standard

• Run study kick-off, team, and client meetings with clear agendas, minutes, and actions

• Follow up with internal functions to secure their contributions to study commitments

• Support onboarding and informal mentoring of less experienced delivery colleagues

In-Country & Cross-Functional Coordination

• Work day to day with in-country delivery teams to align on priorities, timelines, and responsibilities for each assigned study

• Coordinate Site Operations, Recruitment, Regulatory, Data, Quality, and Safety input to deliver each study to plan

• Prepare for and take part in study-level delivery reviews, driving timely resolution of bottlenecks

• Make sure each country team and function knows what it owns, and by when, on assigned studies

• Escalate constructively when delivery performance deviates from plan

Planning, Tracking & Reporting

• Build and maintain study plans in line with Civia’s delivery methodology

• Set up and maintain study baselines and forecasts using the agreed models

• Track and report study KPIs using the established KPI framework

• Keep study data in CRIO, HubSpot, Monday.com, and related systems accurate and current

• Provide feedback on methodology, templates, and tools based on study experience

Quality, Risk & Continuous Improvement

• Follow the governance routines and performance cadence set for the portfolio

• Maintain audit and inspection readiness on assigned studies

• Implement corrective and preventive actions on assigned studies and track them to closure

• Capture lessons learned at study milestones and close-out, and share them with the delivery team

Education and Experience:

Required Experience

• 5–8 years of clinical research experience, including at least 3 years managing clinical trials (global or multi-country preferred)

• B.S. or B.A.; science-related degree preferred. Project-management certification (e.g. PMP, PRINCE2) advantageous.

• Track record of delivering studies to time, cost, and quality

• Working knowledge of project-management methods and tools

• Sound understanding of ICH-GCP, GDPR, and relevant regulatory requirements

• Good analytical and financial skills — able to manage study budgets, forecasts, and KPIs

• Experience with CRIO, HubSpot, and Monday.com, or comparable platforms