Administrative Assistant (with potential for advancement) in Addison, Texas at ELEVATED EDUCATION LLC

Job Title: Administrative Assistant (with potential for advancement)

Full Time: 8:00 am - 4:00 pm

Work days are according to the school calendar, but modified as necessary.

We are seeking a versatile and detail-oriented individual to support a STEM aviation high school with daily administrative operations. Spanish is a plus, but not required.

Administrative Assistant Responsibilities

• Answer and direct phone calls and respond to emails in a timely and professional manner.
• Utilize strong computer skills, including Microsoft Excel and Google Workspace, to manage data, create reports, and maintain tracking systems.
• Provide excellent customer service and serve as a professional point of contact for students, parents, staff, and visitors.
• Navigate difficult or sensitive situations with professionalism while communicating clearly and respectfully with students and parents.
• Oversee classrooms and provide appropriate supervision when the teacher of record is out of the classroom.
• Serve as the secondary point of contact for FACTS Student Information System (SIS) and FACTS Tuition Management System support and management.
• Maintain accurate and up-to-date student records, including enrollment, attendance, grades, schedules, and other academic information.
• Assist with student registration, enrollment, withdrawals, and record management within FACTS SIS.
• Coordinate grading and report card processes, including uploading grades, finalizing transcripts, requesting transcripts, and monitoring deadlines.
• Input student and school data into databases and tracking systems accurately and in a timely manner.
• Assist with student information requests, records transfers, and other administrative documentation.
• Troubleshoot system and technical issues, communicate with FACTS support as needed, and ensure concerns are resolved in a timely manner.
• Maintain confidentiality and ensure compliance with student and staff data privacy requirements.
• Monitor campus security cameras and report concerns to appropriate campus leadership to support safety and security protocols.
• Assist with the administration and tracking of Texas Education Freedom Accounts (TEFA) and related student/family processes.
• Develop familiarity with Education Freedom Tax Credit for Scholarships and other state or school-based programs, platforms, and reporting systems as applicable.

Qualifications

• Must be a U.S. citizen and successfully pass a required background check.
• Must possess a valid driver’s license.
• Strong organizational, communication, and interpersonal skills.
• Strong attention to detail and ability to manage multiple priorities and deadlines.
• Ability to maintain confidentiality when handling student, family, and employee information.
• Proficiency with Microsoft Office/Excel and Google Workspace.
• Ability and willingness to learn new technology platforms and school information systems.

Target Base Salary Range: $45,000 USD