Program Support Representative in Greenville, Texas at Global Robotics & Science Foundation

POSITION SUMMARY | In-Person Position | Greenville, Texas

Global Robotics & Science Foundation’s mission is to help students everywhere develop the skills, confidence, and purpose to shape their future. Working in close alignment with VEX Robotics, the Foundation supports schools, educators, coaches, Event Partners, volunteers, and students participating in robotics programs and competitions around the world.

We are seeking self-motivated, detail-oriented Program Support Representatives to work in person in Greenville, Texas. This position will serve as a key point of contact for schools and education partners, conduct proactive outreach, provide responsive program guidance, and help current and prospective VEX users move from interest to active robotics competition participation.

DUTIES AND RESPONSIBILITIES

• Conduct professional outreach by phone and email to schools, districts, educators, coaches, and prospective program partners.
• Support warm and cold outreach, including engagement with schools already using VEX products that do not yet participate in competition.
• Consult with schools and prospects regarding competition opportunities, team formation, registration, events, and available resources.
• Provide timely, accurate, and service-oriented follow-up that helps schools confidently move from interest to participation.
• Coordinate with Program Support Managers and regional leadership to advance school engagement and participation goals.
• Use CRM systems, spreadsheets, and related tools to document outreach, track opportunities, and maintain accurate follow-up records.
• Work effectively in a fast-paced, collaborative, in-person team environment at the Greenville office.
• Participate in occasional travel for customer meetings, events, trade shows, and other organizational needs.
• Perform other related duties as assigned.

SKILLS AND ABILITIES

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS