Fairfield Inn & Suites Minneapolis Eden Prairie - Front Desk Agent in Eden Prairie, Minnesota at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
The Fairfield Inn & Suites Minneapolis Eden Prairie is one of the most centrally situated hotels in Eden Prairie. Our convenient location is only a 15 minute drive to downtown Minneapolis and the MSP Airport. The world famous Mall of America and ValleyFair are both located within a 10 mile drive and provide hundreds of options for family fun, dining and entertainment. Located in the heart of Eden Prairie's business district and near lots of fun things to do, the Fairfield Inn & Suites Eden Prairie is the perfect location for both business and leisure travelers. Our complimentary shuttle service runs within a 5 mile radius of the hotel, making travel a breeze. Free WiFi is available property-wide, and our business center, meeting space, and guest room technology will exceed all business needs. Guests can start their mornings off right with a free hot breakfast served daily, and relax at the end of the night with a refreshing swim in our indoor pool or a soak in our hot tub spa.
Application deadline for Colorado positions: