Business Development Representative – Appleton, Wisconsin in Appleton, Wisconsin at Office Furniture Warehouse, LLC

Business Development Representative – Appleton, Wisconsin

At Office Furniture Warehouse, we transform commercial workspaces into high-performance environments.

We provide a full suite of end-to-end solutions including professional space planning and interior design, premium pre-owned and new office furniture sales, professional delivery and installation, liquidation services, project management, and floor coverings.

Our turnkey approach ensures every project is strategically executed, and built to elevate workplace productivity, culture, and growth for our clients.

OUR CORE VALUES

Faith: family, community, empathy, rewarding relationships

Integrity: ethics, trust and loyalty

Extreme Ownership: be disciplined, dedicated, accountable, passionate

Solution Oriented: empowered, view problems as opportunities

Exceed Expectations: do whatever it takes

Initiative: lead by example

JOB DESCRIPTION

OFW Business Development Representatives are essential members and the first point of contact with our customers. They play a critical role in shaping the customers’ experience with OFW.

• Manage the sales cycle from lead generation, strategic selling plans, sale closure, and execution of work in conjunction working with other departments
• Understand the client needs, craft tailored solutions, and educate OFW’s services
• Conduct discovery sessions with prospective customers to understand their business goals
• Navigate pricing agreements with customers while ensuring satisfaction
• Connect with prospective and existing customers via video meetings, email, phone, and online chat
• Manage customers in the sales pipeline and ensure timely follow-ups
• Build professional networks and partnerships
• Log activities, meeting notes, and client data in HubSpot with diligence
• Maintain detailed records of client interactions and continuously refine outreach strategies
• Provide ongoing support and guidance throughout the sales process, addressing objections and ensuring client satisfaction
• Handle objections proactively with skilled negotiations and a win-win approach
• Identify and engage prospective customers, handle inbound sales lead calls and make outbound calls

Qualifications

• Proficient and effective communication and interpersonal skills (written and verbal)
• Ability to connect with customers of diverse backgrounds
• Ability to think strategically through the sales process
• Strong negotiation and closing skills
• Strong time management and multitasking abilities
• Self-starter, accountable and reliable
• Strong work ethic and problem-solving orientation
• Able to work independently and as part of a team
• Basic knowledge of HubSpot, Microsoft Office Suite and QuickBooks Online
• No Office Furniture experience required

Benefits



• $50K Annual Base salary
• On-Target Earnings (OTE): $85,000–$120,000+
• No Cap on commissions
• In person/office, not remote or hybrid
• 60 Day, 6 months and annual performance, position, and pay reviews
• Company-issued laptop, monitors, headset, height adjustable desk
• Paid Sales Training
• Professional development tools provided
• 7 Paid holidays
• PTO:
• 80 hours 1st year (prorated based on start date)
• 96 hours– 2nd year
• 112 hours– 3rd year
• Unlimited – 4th year+
• Simple IRA Retirement Plan - 100% employer match
• Health Benefits after 60 Days
• Participation in annual company incentives