Human Resources Complex Coordinator at Zachry – San Antonio, Texas

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

Position Overview

The Complex HR Coordinator provides administrative and operational support to the Human Resources function across multiple Zachry Hotels properties. This role helps coordinate and execute key HR programs including onboarding, recruitment support, employee records management, HR systems administration, compliance tracking, and employee engagement initiatives.

What You'll Do

HR Operations & Administrative Support

• Support daily Human Resources operations across multiple hotel properties.
• Serve as a resource for HR teams and leadership on HR processes, systems, and documentation.
• Maintain accurate and organized employee personnel files and confidential records.
• Coordinate HR programs, initiatives, and compliance-related activities.
• Assist with HR audits, reporting, and workforce data requests.

Onboarding & Employee Records

• Support onboarding processes including new hire paperwork, orientation coordination, and documentation completion.
• Ensure accuracy and compliance of employment documentation, including Form I-9s and new hire records.
• Coordinate pre-employment requirements such as background checks and onboarding documentation.
• Maintain records related to employee status changes, attendance, and leave tracking.
• Partner with payroll to ensure employee data is processed accurately and timely.

Recruitment & Training Support

• Assist with recruitment coordination including interview scheduling and candidate communication.
• Support job postings and internal transfer processes.
• Coordinate training sessions and track completion of required training and certifications.
• Maintain records of employee acknowledgements and compliance training.

Employee Support & Engagement

• Respond to general team member questions regarding HR processes and benefits documentation.
• Support employee engagement initiatives and HR-led programs across properties.
• Coordinate HR meetings, schedules, and department calendars as needed.
• Assist with special projects and cross-property HR initiatives.

What You'll Bring

Required Education & Experience

• High School Diploma or equivalent required.

Preferred Education & Experience

• Previous Human Resources or administrative experience preferred.
• Hospitality or service industry experience preferred.
• Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.

Required Skills and Abilities

• Strong organizational skills with a high level of attention to detail.
• Ability to manage multiple priorities across multiple locations.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Strong communication and interpersonal skills.
• Problem-solving skills and ability to work in a fast-paced environment.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to work independently and collaboratively.
• Professional presence and adherence to grooming standards.
• Flexibility to work schedules based on operational needs.

Other Qualifications

• Spanish speaking skills required.
• Strong commitment to integrity, service excellence, and teamwork.
• Ability to support HR operations across multiple hotel locations.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.