Principal Engineer at Quo – California

About the role
As a Principal Engineer at Quo, you will play a critical leadership role, reporting directly to the VP Engineering and participating in strategic decisions that shape the future of our technology and product direction. You will be a hands-on implementer, driving bold decisions and delivering high-impact solutions that set the standard for engineering excellence across the organization.
Potential areas of focus include:

• Leading the design and development of identity resolution systems to create unified customer records across multiple data sources, enabling valuable insights and improved customer experiences.
• Building scalable, AI-driven data platforms that organize and analyze customer data, empowering product teams with actionable insights without the need for traditional BI tools.
• Driving the expansion into omnichannel communication by integrating video, email, and social media channels into a seamless platform experience.
• Owning complex integration challenges at scale, ensuring robust and extensible systems that support a growing ecosystem of third-party services.

In this role, you will mentor and guide engineering teams, foster consensus, and embody the highest standards of software design and development. Your product-minded approach and ability to anticipate needs will help shape innovative solutions that drive Quo's growth and success.
Technical stack and tools:

• Our backend is built on Node using Typescript.
• We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment.
• The overall architecture is event-driven microservices with RabbitMQ at the center of it.
• We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis.
• We use Kong as our public API Gateway.
• Our communication platform is built on WebRTC, integrating with Twilio for telephony services.
• Observability Tools: Datadog
• Other Tools: Figma, Linear, Notion, and Slack

About you

• Ideally, you have a strong background in data engineering or backend development, bringing deep expertise in building robust, scalable systems.
• Deep expertise in designing and building scalable, maintainable systems, but also 0->1 solutions, with a bias towards hands-on implementation and delivering impactful solutions.
• Proven leadership mindset: self-motivated, accountable, and able to drive complex projects independently while collaborating effectively across teams.
• Exceptional problem-solving skills with the ability to quickly identify root causes, see the bigger picture, and make sound decisions that align with business and product goals.
• Product-minded with a strong ability to anticipate product needs and translate them into technical solutions that empower users and support company strategy.
• Skilled mentor and communicator who can guide individuals and squads, build consensus, and set high standards for software design, development, and system architecture.
• Comfortable working across multiple domains, including identity resolution, AI-driven data insights, omnichannel communication, and integrations at scale.
• Humble and collaborative: you bring brilliance without arrogance, fostering a positive and inclusive team culture.

Compensation
The annual base salary range for this position is as follow, plus equity and benefits:

• SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $232,000 - $257,000 USD
• All other US Locations: $207,000 - $229,000 USD
• Canada: $236,000 - $261,000 CAD

The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.