Medical Records & Pre-Bill Coordinator in Irvine, California at Acacia Health

About Acacia:
We are an organization that believes in a patient first approach. You must be compassionate, caring, and have the Acacia heart to work for this organization. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Acacia is for you. www.acaciahealth.net

Job Description:
• Manage the end-to-end process for Face-to-Face (F2F) encounters, including tracking, physician outreach, and review of documentation to ensure compliance with Medicare requirements for home health eligibility.
• Maintain accurate and complete clinical documentation by coordinating medical records, managing document workflows (scanning, filing, faxing), and ensuring all records meet regulatory and organizational standards, including HIPAA requirements.
• Track and manage patient consents, signatures, and required forms to ensure completeness and compliance prior to billing.
• Conduct pre-bill chart audits to ensure all required documentation is present, accurate, and compliant; proactively resolve deficiencies such as unsigned orders, missing visits, incomplete OASIS, and F2F gaps to prevent billing holds and delays.
• Maintain and monitor documentation workflows within HCHB, ensuring timely updates, clearing queues, and escalating exceptions to support compliance and timely claims submission.
• Coordinate the timely exchange of documentation with physicians, patients, facilities, and payers to support clinical, compliance, and billing requirements.
• Identify recurring documentation and workflow deficiencies, report trends to leadership, and support process improvements to reduce errors and enhance compliance and billing efficiency.
• Assist with answering and routing inbound calls, ensuring timely, professional communication and appropriate triage to internal teams.

Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off - 3 weeks
Retirement plan
Vision insurance

Job Type: Full-time
Schedule: 8-hour shift, Monday to Friday
Experience: Medical Records: 1 year (Preferred)
Work Location: Irvine, CA
Work Type: In person/ in office
Pay Range: $24.00 - $27.00 per hour