MA/RMA/CMA/CCMA - FULL TIME - PEDIATRICS in Tallahassee, Florida at Hanks HRM Solutions

About the Role

Are you a CMA who loves working with kids? Our pediatric practice is looking for a dedicated professional to join our clinical team. In this role, you are the bridge between our families and our providers. You’ll be responsible for ensuring our "little patients" feel safe and brave while providing the high-quality clinical support our doctors rely on.

What You’ll Do

• Clinical Support: Room patients, take accurate vitals (height, weight, head circumference, blood pressure), and document chief complaints in the EHR.
• Procedures: Administer pediatric immunizations and medications as directed by the provider.
• Lab Work: Perform point-of-care testing (strep, flu, COVID, urinalysis) and finger-stick blood draws (lead/hemoglobin).
• Patient Education: Provide basic after-care instructions and triage phone calls to assist parents with medical concerns.
• Office Flow: Maintain clean, stocked exam rooms and ensure all medical equipment is sanitized and calibrated daily.

What You Bring

• Certification: Current Medical Assistant Certification (CMA or RMA) is required.
• Experience: 1+ years of experience in a clinical setting; Pediatric experience is highly preferred.
• Skills: Strong knowledge of the Florida immunization schedule and Florida SHOTS (DH Form 680) is a major plus.
• The "Pediatric Touch": You must be comfortable working with newborns through young adults and have the patience to handle "needle phobia" and high-energy kiddos.
• Tech Savvy: Proficiency in EHR systems (e.g., eClinicalWorks, Athena, or Office Ally).

Benefits & Perks

• Competitive pay with certification differentials.
• Full benefits package: Health, Dental, and Vision.
• Paid Time Off (PTO) and Paid Holidays.
• 401(k) retirement plan with company match.
• A positive, fast-paced team environment where we celebrate our "wins" together.

Essential Functions Of Position

A. Clinical Responsibilities

• Room patient and ensure all necessary information is documented
• Assist the physician with clinical procedures
• Call in prescriptions as warranted
• Administer basic first aid
• Collect routine laboratory specimens as directed by the physician
• Perform basic laboratory procedures
• Clean and sterilize clinical instruments before the close of each day
• Accurately triage patients according to procedure before being examined by the physician, verify that every medication and the strength is consistent with the chart information
• Responsible for calling patients after a prescription (new or refill) has been called in to reiterate the pharmacy to which the prescription has been called in as well as the directions prescribed for the medication
• Communicate/follow up with patients about lab results
• Conduct phone triage of patients

B. Clerical Responsibilities

• Responsible for managing inbox in the EMR to make sure all issues are processed appropriately by the close of business
• Responsible for checking and re-stocking supplies
• Responsible for assisting in patient flow by reviewing charts on the schedule for the next business day, ensuring all information is correct and all procedures have been accurately completed
• Complete all referrals including all authorization processes for individual insurances
• Complete health forms and shot records as needed

C. Safety

• Wear Company badge during work hours
• Report any safety and/or OSHA violations witnessed to the Office Manager
• Comply with OSHA standards

D. Cooperation

• Coordinate duties with other staff members
• Communicate professionally and effectively with co-workers within and outside of the company
• Assist with nursing and receptionist duties in their absence and /or heavy patient load
• Assist the physician with patient care and any other duties as assigned

E. Judgment

• Comply with HIPAA and all Company policies
• Report any violations witnessed while working to the appropriate personnel

F. Reliability

• Complete assigned tasks in a timely fashion
• Punctual and efficient
• Other duties as assigned

Minimum Qualifications

• Minimum of High School Diploma or equivalent
• Ability to work Monday-Friday 8a-5p, with some occasional overtime
• Valid Florida CMA/RMA certificate/registration - Trade School Certification accepted
• Ability to perform clinical procedures such as venipunctures, non-intravenous injections, etc.
• Current healthcare provider training (BLS)
• Ability to articulate and communicate effectively in person, in e-mail and on the phone
• Computer proficiency; knowledge of Microsoft Office
• Excellent oral and written communication skills
• Excellent telephone skills and etiquette
• Strong interpersonal, decision making and organizational skills
• Ability to work well with others and under pressure
• Knowledge of Electronic Medical Records (EMR)

Physical Requirements of Position

• a) Must be able to lift up to 30 pounds
• b) Must be able to effectively communicate with peers, supervisor, clients and the public
• c) Occasional bending, stooping, lifting and stretching
• d) Requires hand-eye coordination and manual dexterity sufficient to perform tasks required by the physician, such as operating office medical equipment
• e) Will be exposed to virus, disease and infection from patients and specimens in working environment
• f) Must be able to perform bending, stooping, lifting, stretching and other physical activities involved in assisting patients
• g) May experience traumatic situations including psychiatric, dismembered and deceased patients