Behavioral Health Case Management Spec. I in Alturas, California at MODOC COUNTY

Modoc County

CLASS CODE: 4025-027

CLASS TITLE: Behavioral Health Case Management Specialist I

FLSA DESIGNATION: Non-Exempt

RANGE/STEP A-J: 289 ($4,853 - $7,530)

Under the direction of the Behavioral Health Branch Director or the Behavioral Health Clinical Supervisor, provides paraprofessional, non-medical, recovery-oriented services to assigned individuals and groups.

This is a Case Management position, not trained or licensed as a clinician, and provides direct services to clients within the scope of training and experience. Reports to a Clinical Supervisor.

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. The position may not be required to perform all duties listed and may be required to perform additional, position-specific tasks.

• Functions as a member of a clinical team(s) working together to address the needs of clients who may present with co-occurring mental health, substance use, and/or physical health disorders.
• Provides case management services, including interventions in client treatment plans for assigned children and adult clients and their families.
• Provides rehabilitation services included in client treatment plans to assist clients and family members with skills for daily living.
• Develops and conducts seminars, workshops, and a variety of outreach activities to inform and educate the community on behavioral health issues.
• Develops and presents prevention activities in schools and the community.
• Provides Behavioral Health prevention and early intervention services for individuals, families, and groups.
• Provides substance use counseling services for individuals and facilitates substance use group education and counseling sessions.
• Functions as a member of treatment teams assigned to collaborative treatment courts, including but not limited to drug courts.
• Provides emergency on-call service as assigned; conducts interventions and evaluations of individuals in crisis; initiates the provision of critical services based on the evaluation.
• Documents (paper and/or electronic records) clinical files and billing records for all client contacts, including contact with family or significant others, and consultations with other providers and agencies.
• Engages clients and family members in partner relationships to enhance clients’ active participation in their recovery process.
• Assists clients to learn skills required to successfully achieve stability and personal independence.
• Supports and enhances clients’ emotional and behavioral stability; explains the nature of the illness, procedures, and treatments to clients, family, and significant others; provides advocacy as needed.
• Participates in multi-disciplinary team meetings to review client caseload, treatment, concerns, and recommendations; prepares and presents progress reports.
• Maintains cooperative professional relationships with agencies significant to the continuum of care for clients.
• Maintains expertise in the field of service through participation in applicable educational opportunities.
• Conducts presentations and training to county staff, partner agencies, and the general public to introduce and communicate the roles and functions of behavioral health programs and/or provide education on a variety of topics related to behavioral health.
• Adheres to the standards of the Privacy Act of 1974 (USC, Sec 552A) as amended, and to 42 CFR; maintains and enforces all aspects of confidentially of client information.
• Performs all other duties as assigned.

Performs all duties of a Case Manager I with the addition of:

• Provides mentoring, under the direction of the clinical supervisor, for Behavioral Health Case Manager I.
• May provide Behavioral Health prevention and early intervention services for individuals, families, and groups.

The requirements listed below are representative of the knowledge, skills, and abilities required to satisfactorily perform the job’s essential duties and responsibilities.

Knowledge of:

Behavioral Health Case Management Specialist I

• Pertinent Federal, State, and local laws, codes, rules, and regulations.
• County and department policies and procedures.
• Protocols, practices, and principles of case management and rehabilitation techniques and procedures in behavioral healthcare, including mental health and substance use disorders.
• The most current edition of the Diagnostic and Statistical Manual (DSM).
• Principles and practices of legal, ethical, and professional rules of conduct.
• Principles of file systems, case files, and records management.
• Current issues in the field of behavioral health.
• Computer applications related to work.
• Social, medical, educational, and other resources are available in the local community.
• All of the above include protocols, practices, and principles of medication management techniques and procedures in behavioral healthcare.

• All of the above, in addition to protocols, practices, and principles of medication management techniques and procedures in behavioral healthcare.

• Understanding and applying relevant statutes, ordinances, codes, and regulations.
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and assisting with the implementation of programs and activities in support of goals.
• Using standard office equipment.
• Operating a personal computer, an electronic health record, and/or a registry utilizing a variety of business and professional software.
• Safely driving a motor vehicle to attend meetings, visit service providers/or clients, and family members.
• Taking effective action in crises.
• Making effective oral presentations to large and small groups.
• Maintaining accurate records and files.
• Preparing clear, concise, and accurate documentation, reports, correspondence, and other written materials.
• Communicating clearly and concisely, both orally and in writing.
• Establishing and maintaining cooperative working relationships with those contacted in the course of work.
• Assessing and prioritizing multiple tasks, projects, and demands.
• Working with deadlines to ensure timely record-keeping and to complete projects and assignments.
• Interacting with people of different social, economic, and ethnic backgrounds.
• Work cooperatively as part of a team.
• Ability to use a smartphone.
• Ability to utilize phone and computer applications.
• Ability to use and assist users with remote meeting technology.
• Ability to embrace new technology to make the workplace more efficient.

• Support the vision and mission of the county and its elected and appointed officials.
• Provide courteous and timely customer service to the public as the ultimate employer.
• Provide courteous and timely customer service to other county departments and work cooperatively with other county employees.
• Adhere to the Modoc County Code of Safe Practices.

Any combination of experience and training that would provide the required knowledge and abilities is qualifying.

• Two years of experience providing case management, rehabilitation, and/or substance use counseling services.
• AA Degree, or equivalent, in a relevant field of study.
• To work as a substance use counselor must be certified by a state-approved certifying body.

• Two years of experience providing case management, rehabilitation, and substance use counseling services.
• A Bachelor’s degree, or equivalent, in a relevant field of study.
• To work as a substance use counselor must be certified by a state-approved certifying body.

Possess a valid driver’s license. Exceptions to this requirement may be considered on a case-by-case basis.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable employees with disabilities to perform essential duties.

All County of Modoc employees are designated Disaster Service Workers through State law (California Government Code §3100-3109). Employment with Modoc County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Work-related training as assigned and to return to work as ordered in the event of an emergency.

FLSA Status is dependent upon meeting the qualifications for the exemption test. All of the following must be met for the status to be Exempt. Upon meeting the Exempt status, a certification form will need to be completed to accompany the Personnel Action Notification (PAN) form.

Reclassified and approved by the Board of Supervisors, October 2012

Reclassified and approved by the Board of Supervisors on July 27, 2021. Effective: August 1, 2021

Range and step updated per approval of Memorandum of Understanding (MOU) and Salary Table on January 24, 2023

Effective: February 1, 2023

Range and step updated per approval of the side letter of agreement on March 14, 2023, to incorporate a 12% Cost of Living Adjustment (COLA)

Effective: April 1, 2023