Business Unit Manager in San Francisco, California at HK Integrated Services US Inc

We are seeking a motivated and detail-oriented Business Unit Manager to support the daily housekeeping operations at our two hotels located in the Bay Area. The ideal candidate will have hospitality experience, strong leadership skills, and a passion for maintaining exceptional cleanliness and guest satisfaction. This position works closely with the Area Manager to ensure guest rooms and public areas meet the hotel's high standards while leading and supporting the housekeeping team.

Key Responsibilities

• Oversee daily housekeeping operations across two hotel properties.
• Ensure staffing levels align with occupancy and business demands.
• Maintain hotel cleanliness and brand standards through regular inspections and audits.
• Build strong relationships with hotel leadership and lead operational review meetings.
• Respond proactively to operational challenges and guest service concerns.
• Recruit, train, coach, and develop housekeeping supervisors, and hourly associates.
• Drive employee engagement, accountability, performance, and retention.
• Monitor key performance indicators, including cleanliness scores, productivity and labor efficiency to achieve financial targets.
• Oversee inventory, supplies, equipment, and vendor relationships.
• Ensure compliance with OSHA regulations, company policies, and hotel standards.
• Lead safety initiatives, training programs, and corrective action plans.
• Support audits and implement process improvements to enhance operational efficiency.

Qualifications

Required

• 5+ years of hospitality, housekeeping, or hotel operations experience, including leadership or management responsibilities.
• Experience managing multiple teams and locations.
• Strong leadership, organizational, and problem-solving skills.
• Experience managing labor, payroll, budgeting, and operational performance.
• Excellent communication and relationship-building skills.
• Proficiency in Microsoft Office Suite.
• Ability to travel regularly between assigned hotel locations.
• Bilingual English and Spanish communication skills.

Preferred

If you are a passionate hospitality leader who thrives on operational excellence, team development, and client partnership, we encourage you to apply today!