VP of IT and Facilities in Jackson, Michigan at American 1 Credit Union

Dynamic Credit Union is searching for a VP of IT and Facilities! Do you have strategic leadership experience in Information Technology, Business Continuity and Facilities functions?

We invite you to consider a position at American 1 Credit Union. Below are more details before you decide to apply:

• Location: onsite in Jackson, MI, and traveling to various locations

• Position: VP of IT and Facilities

• Competitive Annual Salary starting at $139,000 or higher- dependent on experience

• Benefits start on day one: Health, Dental, Vision, Time Off

• All offers of employment are contingent upon a background screen

The VP of IT & Facilities drives the credit union's Information Technology, Information Security, Digital Transformation, Business Continuity, and Facilities functions. This role provides strategic leadership for technology infrastructure, cybersecurity, data governance, systems operations, and facilities management to ensure a secure, reliable, and efficient environment for employees and members. The VP of IT & Facilities serves as a key member of the VP Team and works collaboratively with the Executive Team, Finance Leadership Team, and department leaders as a strategic business partner. This position is responsible for leveraging technology and facilities investments to advance organizational goals, strengthen operational resilience, enhance member experience, and support sustainable growth. The VP of IT & Facilities helps sustain a culture that is Focused, Engaged, Trustworthy, Humbly Confident, and Driven to Achieve.

Essential Job Functions:

· Lead, Manage and Accountability: Committed to leading and managing in a way that creates an environment in which accountable employees thrive, and non-accountable people choose to leave. Effectively uses the People Analyzer to ensure right people, right seats.

· Team Collaboration: Collaborates with the credit union leaders on discussions related to technology, cybersecurity, facilities, operational efficiency, enterprise risk, and strategic planning. Participates in developing and evaluating the credit union's short- and long-term strategic goals and recommends initiatives that support organizational success.

· Focus on Purpose: Focused on the credit union's purpose of creating financial wellness in our community through everyday banking, with an emphasis on delivering reliable technology and safe, functional work environments that support employee and member experiences.

· Information Security &Technology Risk Management: Serves as lead of the Information Security Program and ensures appropriate security controls, incident response protocols, technology governance standards, vendor risk management practices, and regulatory compliance requirements are maintained. Partners with leadership to proactively manage technology and cybersecurity risk.

· Business Continuity & Operational Resilience: Oversees the credit union's Business Continuity and Disaster Recovery programs to ensure operational readiness, resilience, and continuity of service. Maintains testing, response planning, and recovery strategies that minimize disruption to members and operations.

· Facilities Operations: Provides strategic oversight of facilities management, including building maintenance, capital improvement projects, physical security systems, space planning, fleet management, and vendor partnerships to ensure safe and efficient operations across all locations.

· Employee Culture: Committed to building and supporting an engaging and inclusive culture for all.

· Leadership Growth Support: Supports IT Core, IT Operations, and Facilities leaders through coaching, development, performance management, and organizational planning to strengthen team effectiveness and accountability.

· Budget Oversight: Oversees all IT Core, IT Operations, and Facilities-related budgets, capital expenditures, contracts, and resource allocation decisions. Develops business cases and ROI analysis to support major initiatives.

· Strategic Recommendations: Coordinates and prepares technology, cybersecurity, automation, AI transformation, infrastructure, operational resilience, and facilities strategies for presentation to the Executive Team, Board Committees, and Board of Directors.

· Vendor Management: Serves as the primary liaison with technology, telecommunications, cybersecurity, facilities, and maintenance vendors. Leads contract negotiations, service level management, vendor risk assessments, and relationship management activities to ensure service quality, compliance, and alignment with organizational objectives.

Competencies Required:

• Leadership, Management and Accountability: Demonstrate institutional responsibility, administrative skill, as well as a commitment to and a vision for public service; ability to achieve positive outcomes by encouraging, supporting, coaching, developing, and mentoring others. Committed to leading the company by strategically thinking about the business and managing effectively by working in the business.

• People Focused and Strong Communication: Empathetically seek understanding of what employees require and expect and use available resources, policies, and opportunities in their best interest without compromising institutional core values and core focus.

• Engaged, Collaborative and Strategic Thinking: The capacity to create an achievable vision for the future by engaging and collaborating with VP, Finance, Risk and IT teams and all employees, to foresee longer-term developments, to envision options (and their probable consequences), to select sound courses of action, to rise above the day-to-day detail, to challenge the status quo.

• Achiever, Initiative and Goal Driven: The employee drives for results and success, is committed to their job, sets high standards of performance, pursues aggressive goals, and works hard to achieve them; displays a high level of effort and commitment to work; and takes ownership. Applies new ways of thinking; creates new ideas. Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares for problems or opportunities in advance; undertakes additional responsibilities; responds to situations as they arise with minimal supervision; creates novel solutions to problems. Strong analytical capabilities and exceptional communication/presentation skills will be essential.

• Focused, Decision Making and Problem Solving: Has a strong sense of urgency about proactively solving problems and getting work done; gains support by collaborating effectively for ideas, proposals, projects and solutions; takes initiative; makes and/or facilitates decisions considering impact on others and/or the credit union; reaches sound decisions and exercises good judgment based on balanced consideration of facts, priorities, and alternatives; makes decisions in agreed-upon time frame; takes initiative to identify and resolve problems; demonstrates ability to examine existing problems/issues in new ways.

• Trustworthy, Reliability and Confidentiality: Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments. Able to keep all information obtained confidential, including member, employee, and credit union information. Ensures core processes, policies, and procedures are followed.

Key Accountability Items:

· Lead, Manage, and Accountability

· Technology Infrastructure, System Performance & Information Security

· Business Continuity & Disaster Recovery

· Facilities Operations & Physical Security

· Vendor Management & Budget Oversight

Requirements:

· Bachelor's degree in Information Technology, Information Systems, Business Administration, Cybersecurity, or a related field preferred.

· Minimum 5 years of management experience with demonstrated leadership, strategic planning, and team development skills.

· Strong knowledge of information technology operations, cybersecurity, information security governance, and operational resilience.

· Understanding of regulatory requirements impacting financial institutions, information security, data privacy, and technology management.

· Experience leading technology initiatives, infrastructure planning, and vendor relationships.

· Proficient understanding of strategic planning, budget management, project management, and organizational development.

· Experience overseeing business continuity and disaster recovery programs preferred.

· Knowledge of facilities operations, physical security, and property management practices preferred.

The Ideal Candidate:

· Experience managing successful people teams that deliver high-quality results and excellent service

· Excellent verbal and written communication skills

· Working knowledge of PC applications such as Microsoft Office

· Ability to work independently or as a collaborative member of a team

· Ability to direct other team members and coach others

· Knowledge of credit union products, services, policies, core processes, and procedures

· Knowledgeable of all federal and state banking regulations related to the credit union industry

· Knowledge of IT-related regulatory requirements and regulations

· Ability to provide supervisory leadership of professional- and intermediate-level staff

· Demonstrated employee-focused strategy skills

· Demonstrated ability to think critically and apply a balanced approach to risk management as it relates to strategic objectives, opportunities, organizational projects, and security

· Demonstrated skill in gathering, reporting, and summarizing complex data

· Ability to make decisions and take initiative in problem resolution

· Ability to exercise tact and responsibility in handling confidential information

NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.