Senior IT Administrator in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IT Administrator based in United States.

This role offers the opportunity to strengthen enterprise IT operations while helping shape security-focused programs that protect critical business data.
You will combine hands-on technical expertise with strategic ownership across endpoint management, identity operations, and data protection initiatives.
The position requires a proactive problem solver who can manage complex technical challenges while partnering with teams across the organization.
You will play a key role in improving IT processes, enhancing security controls, and enabling employees through reliable technology solutions.
This is an ideal opportunity for an experienced IT professional who enjoys ownership, continuous improvement, and collaboration in a fast-moving environment.
The role provides the chance to work with modern security tools, emerging technologies, and a team committed to building smarter IT operations.

As a Senior IT Administrator, you will own critical IT operations while supporting security initiatives, endpoint management, and employee technology experiences. You will serve as a technical resource across Enterprise IT and Security, driving operational excellence, improving processes, and ensuring reliable access to business systems.

• Own the day-to-day operation and continuous improvement of the data loss prevention (DLP) program, including monitoring, alert investigation, policy management, documentation, and process refinement.
• Serve as a subject matter expert for DLP tools and processes, supporting incident triage and security response activities.
• Manage security controls related to browser usage, AI tools, and company data protection.
• Administer endpoint management systems, including Jamf, to maintain device health, patching, and workstation security.
• Coordinate remediation efforts for workstation vulnerabilities identified through security monitoring tools.
• Support software lifecycle management, including SSO configuration, user provisioning, and application access management.
• Provide backup support for identity and access management operations, including Okta administration.
• Assist with employee technology services, including onboarding, offboarding, device provisioning, and technical support.
• Troubleshoot complex technical issues, communicate solutions clearly, and ensure problems are resolved effectively.
• Identify opportunities to leverage AI tools to improve IT workflows, enhance productivity, and support secure technology adoption.
• Build strong partnerships with Enterprise IT, Security, People Operations, Legal, Compliance, and business teams.

The ideal candidate is an experienced IT administrator with strong technical knowledge across endpoint management, identity systems, security operations, and user support. You should be comfortable owning operational programs, solving unfamiliar challenges, and collaborating with both technical and non-technical stakeholders.

• 5+ years of experience in IT administration, including endpoint operations, identity and access management, software provisioning, patching, and user support.
• Strong experience administering Jamf and managing enterprise endpoints.
• Experience supporting security programs such as data loss prevention, vulnerability remediation, or related IT security initiatives.
• Strong troubleshooting skills with the ability to investigate complex problems and identify effective solutions.
• Experience managing operational programs involving monitoring, documentation, process improvement, and cross-functional collaboration.
• Ability to prioritize incidents, adapt to changing business needs, and work effectively under pressure.
• Strong communication skills with the ability to explain technical concepts, risks, and decisions to executive and non-technical audiences.
• Demonstrated ownership mindset, accountability, and commitment to continuous learning.
• Ability to quickly learn new systems and technologies.
• Collaborative, team-oriented approach with a willingness to partner across IT and Security functions.

• Competitive salary package with equity opportunities.
• Comprehensive medical and dental benefits, including fully employer-paid options.
• Company-paid life insurance and disability coverage.
• Optional vision coverage, supplemental insurance options, and flexible spending accounts.
• Open paid time off policy.
• 12 weeks of paid parental leave.
• 401(k) matching plan with company contributions up to $5,000 annually.
• Monthly home working and digital lifestyle stipend.
• New MacBook and one-time accessory reimbursement.
• $1,000 annual professional development stipend.
• Access to company-paid professional coaching services.
• Opportunities for remote employees to visit company headquarters.
• Opportunity to work with modern IT and security technologies in an innovative environment.