Sr. Manager of Enablement in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Manager of Enablement based in United States.

This leadership role focuses on building and scaling the learning, development, and quality infrastructure that supports a rapidly growing healthcare organization.
The position will create structured enablement programs, improve operational performance, and ensure teams have the knowledge and tools needed to deliver exceptional patient experiences.
The ideal candidate will transform existing training and quality processes into scalable systems supported by measurable outcomes and data-driven insights.
Working closely with operational leaders, product teams, and executives, this role will shape how teams learn, grow, and maintain high standards.
This is an opportunity for a hands-on builder who thrives in fast-paced environments and enjoys creating impactful solutions from the ground up.
The successful candidate will play a key role in improving workforce readiness, quality performance, and long-term organizational scalability.

The Sr. Manager of Enablement will own the design, development, and continuous improvement of learning and quality systems that enable operational excellence. This role requires a strategic thinker who can build scalable programs, establish performance frameworks, and connect employee development initiatives with measurable business outcomes.

• Design and scale a structured onboarding academy and continuous learning curriculum focused on competency-based progression.
• Build and manage training programs that improve knowledge retention, employee readiness, and operational effectiveness.
• Develop and optimize quality assurance frameworks with clear KPIs, ensuring evaluation processes accurately reflect team performance.
• Create feedback loops that transform quality insights into targeted coaching and actionable improvements.
• Partner with operational leaders to identify skill gaps, training needs, and opportunities for process improvement.
• Collaborate with product and engineering teams to ensure training materials and workflows evolve alongside business needs.
• Build dashboards and reporting systems that provide leadership with visibility into quality, performance, and development trends.
• Evaluate and implement AI-assisted learning and quality tools to improve efficiency and accuracy.
• Establish scalable processes that support continued growth and expansion.
• Lead and mentor managers or senior individual contributors while fostering a culture of continuous improvement.

The ideal candidate brings strong experience in enablement, learning and development, quality management, and operational performance within a high-growth environment.

• 5+ years of experience in learning and development, quality assurance, workforce performance, or enablement leadership.
• Proven experience building structured programs, processes, or operational frameworks from the ground up.
• Experience designing and managing QA programs with measurable KPIs and performance outcomes.
• Demonstrated ability to connect training initiatives with operational improvements and business results.
• Experience leading managers, senior contributors, or cross-functional teams.
• Strong analytical skills with the ability to build, interpret, and act on performance dashboards.
• Ability to operate effectively in ambiguous, fast-changing environments with limited existing structure.
• Strong communication and stakeholder management skills with the ability to influence across teams.
• Experience with healthcare operations, telehealth, or regulated environments is highly valuable.
• Knowledge of adult learning principles, instructional design, or competency-based development programs is preferred.
• Familiarity with AI-powered learning tools, knowledge systems, Lean, Six Sigma, or process improvement methodologies is a plus.
• Experience scaling teams in high-growth organizations, including support or customer operations environments, is preferred.

• Fully remote work environment with flexibility.
• Competitive compensation package.
• Equity opportunities.
• Comprehensive health benefits.
• Employee perks and recognition programs.
• Opportunity to build a critical function from the ground up.
• Direct partnership with leadership and visibility into strategic initiatives.
• Meaningful impact on healthcare delivery and patient experiences.
• Career growth opportunities within a rapidly scaling organization.