Senior Vice President, Client Partnership in New York at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Vice President, Client Partnership based in the United States.
This is a senior leadership opportunity focused on building and expanding high-value client relationships across a complex portfolio.
You will act as a trusted strategic advisor to senior client stakeholders while ensuring exceptional delivery and relationship health.
The role combines commercial leadership, operational rigor, team development, and a strong understanding of digital and creative work.
You will oversee substantial client engagements, protect portfolio profitability, and identify opportunities for long-term growth.
Working across multidisciplinary teams, you will translate client objectives into effective engagement strategies and actionable plans.
You will also lead and develop a team of account professionals while fostering a culture of accountability, curiosity, and collaboration.
This remote U.S.-based position is designed for an experienced executive who thrives at the intersection of client partnership, business growth, and digital innovation.
- Serve as a senior strategic partner and trusted advisor to multiple clients, strengthening executive relationships and ensuring long-term relationship health.
- Lead the overall strategy and operational management of a significant client portfolio, balancing client satisfaction, delivery quality, growth, and financial performance.
- Oversee client engagements valued at $10M+ and maintain strong control over scope, efficiency, staffing, budgets, and profitability.
- Lead and develop large, multidisciplinary teams, creating clarity, accountability, and an environment that encourages curiosity and high-quality work.
- Identify emerging client needs and translate them into strategic opportunities, ensuring proposed approaches address both current objectives and future business priorities.
- Drive account growth by expanding executive relationships, identifying new opportunities, and developing long-term partnerships.
- Lead strategic new-business efforts, including RFP responses, pitches, commercial negotiations, MSAs, and contract discussions through to close.
- Partner with department leaders, discipline heads, and project teams to establish engagement strategies, priorities, delivery plans, and performance targets.
- Manage client expectations proactively, gather feedback, and ensure consistently high standards of service and work quality.
- Work closely with account and delivery teams to accurately forecast work, plan resources, prioritize deliverables, and maintain efficient execution.
- Represent client needs internally while championing the teams responsible for delivering innovative digital products, experiences, and creative work.
- Mentor, encourage, and develop team members while contributing to a diverse and collaborative leadership culture.
- 15+ years of professional experience, ideally within a digital agency, consultancy, technology services organization, or comparable environment managing complex enterprise engagements.
- Demonstrated experience managing $10M+ client portfolios while maintaining strong quality, operational efficiency, and financial performance.
- Significant experience leading large, cross-disciplinary teams of 20+ people and successfully managing through other leaders.
- Proven track record in account management, strategic client partnership, business development, account growth, and cross-functional leadership.
- Strong experience developing engagement strategies and coordinating with department heads, discipline leaders, and project teams to execute against client and business objectives.
- Demonstrated ability to build relationships with senior client executives, expand stakeholder networks, and generate new opportunities within existing accounts.
- Strong commercial and financial management capabilities, including portfolio profitability, statements of work, budgeting, forecasting, and contract negotiations.
- Ability to uncover needs that clients may not yet recognize and connect solutions to their broader strategic objectives and future requirements.
- Excellent presentation, written, and verbal communication skills, with the ability to create thoughtful, persuasive business documents and presentations.
- Strong judgment and problem-solving skills, with the ability to balance client priorities, business considerations, team needs, and delivery realities.
- Passion for digital products, creative work, technology, and creating compelling user and brand experiences.
- A collaborative leadership style and genuine enthusiasm for mentoring, supporting, and learning from diverse and talented teams.
- Must be available to work remotely within the United States; this role is currently unavailable for candidates based in New Mexico or Hawaii.
- Competitive annual base salary range of $215,000–$255,000 USD.
- Remote work opportunity within the United States.
- Compensation determined based on factors including experience, qualifications, specialization, market conditions, and location.
- Inclusive and collaborative work environment that values diverse perspectives and backgrounds.
- Opportunities to lead high-impact, large-scale client engagements and work alongside multidisciplinary teams.
- Support for an inclusive, barrier-free recruitment and workplace experience.
- Employment protections and benefits provided in accordance with applicable federal, state, and local laws and company policies.
- No recruitment fees are required from employees or applicants.