Quality and Compliance Specialist in New York at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Quality and Compliance Specialist based in United States.
This role is responsible for strengthening quality assurance, compliance, and process management across a complex organization serving government and commercial customers. You will work closely with quality, contracts, and human resources teams to maintain robust internal and external compliance programs. The position combines auditing, process improvement, documentation, regulatory compliance, and organizational readiness. You will help teams identify gaps, resolve nonconformances, and align processes with established industry standards. The role also provides opportunities to support CMMI and ISO initiatives, internal assessments, and governance activities. Success in this position requires strong analytical thinking, independence, attention to detail, and the ability to collaborate across multiple functions.
- Develop, maintain, and enforce quality standards, procedures, policies, and process documentation to support consistent organizational practices and compliance.
- Monitor and conduct quality audits, assessments, inspections, and process reviews, identifying gaps, root causes, nonconformances, and opportunities for continuous improvement.
- Track audit and assessment findings through resolution and provide status updates, milestone reporting, and weekly status reports.
- Support internal and external appraisal and audit readiness activities, including CMMI V3.0 and ISO 9001:2015 requirements.
- Conduct gap analyses of departmental, divisional, program, and project processes and recommend improvements aligned with applicable standards and organizational methodologies.
- Create and maintain process flows, models, templates, procedures, and other documentation within designated configuration management repositories.
- Serve as a process champion and mentor, helping teams understand and apply quality standards, processes, baselines, and change-control requirements.
- Support the Organizational Process Asset Library and ensure process assets remain accurate, current, and appropriately maintained.
- Participate in Process Action Teams and collaborate with stakeholders across product development, operations, customer service, and other functions to improve processes and customer outcomes.
- Conduct vendor and partner verification and vetting activities and help maintain vendor records, certifications, evaluations, and related documentation.
- Support human resources compliance activities, including federal, state, local, and international requirements, employee certification documentation, annual training, job posting and salary transparency requirements, and regulatory reporting.
- Assist with internal HR audits covering areas such as employment documentation, workers' compensation, EEO compliance, and related personnel requirements.
- Participate in governance or change-control activities, facilitate process discussions, and escalate risks or unresolved issues when appropriate.
- 5–7 years of experience applying Capability Maturity Model Integration (CMMI) and International Organization for Standardization (ISO) practices and requirements throughout the Project Management Life Cycle (PMLC).
- Required CMMI V3.0 or higher Practitioner Certification and ISO 9001:2015 Lead Auditor Certification.
- Experience creating and maintaining process documentation, process flows, models, templates, and related organizational assets.
- Demonstrated experience conducting audits or assessments across departments, divisions, programs, or projects and tracking nonconformances through resolution.
- Hands-on experience with CMMI V3.0 and ISO 9001:2015 internal and external audits.
- Experience with quality and process improvement practices, including execution, monitoring, administration, and continuous improvement initiatives.
- Experience using Microsoft SharePoint and process or configuration management repositories.
- Experience serving on a Change Control Board (CCB) or governance board is preferred.
- Ability to independently gather information, investigate issues, develop solutions, and execute priorities with minimal supervision.
- Strong analytical, critical-thinking, problem-solving, organizational, and attention-to-detail skills.
- Ability to manage multiple priorities effectively in a changing environment while tracking progress and escalating issues when necessary.
- Strong facilitation, presentation, written, and verbal communication skills, with the ability to work effectively with diverse teams and stakeholders.
- HRCI or SHRM Human Resources Certification is desirable.
- Must be a U.S. citizen or permanent resident with the ability to obtain Public Trust security clearance.
- Salary range of $70,000–$105,000 USD, with actual compensation based on experience, education, certifications, training, skills, position scope, and market factors.
- Full-time employment in a remote U.S. work environment.
- Opportunity to contribute to quality assurance, compliance, and process improvement initiatives supporting complex technology and mission-focused programs.
- Exposure to CMMI, ISO 9001:2015, auditing, governance, process optimization, and organizational compliance programs.
- Opportunities to collaborate with cross-functional teams and influence process maturity and operational effectiveness.
- Equal opportunity employment with consideration provided without regard to protected characteristics.