Logistics Specialist - Warehousing in West Chester, Pennsylvania at Lavazza North America Inc

About the Group

From a small store in Turin to a large, internationally recognized group: we are present in 90 countries around the world, with over 5,000 employees and 30 companies, managed directly and indirectly by the Luigi Lavazza Spa parent company, which distribute and market our products and coffee machines. In addition to Lavazza, the following brands are also part of our Group: Carte Noire, Merrild, Kicking Horse, Eraclea and Whittington tea.

Joining Lavazza means doing business with passion, knowing that the impact of our work goes beyond the quality of the production chain. We are a big family and are constantly looking for new talents who share our values and can enrich our team. We combine competitiveness with social and environmental responsibility as we create superior quality products available for consumption both at home and out of home, and distributed through all channels: Retail, Foodservice, Office Coffee Service (OCS), and Vending. Our strong, diversified presence enables us to offer consumers and clients perfectly suited solutions, for any occasion and time of day.

Job Overview

The Logistics team at Lavazza North America supports supply chain execution and customer service excellence by managing the flow of goods across inbound, outbound, and fulfillment operations. The team partners closely with third-party logistics (3PL) providers, Lavazza Headquarters, demand and supply planning, customer service, and commercial teams to maintain inventory availability, improve stock alignment, and support efficient order fulfillment. Through data-driven reporting, process improvement, and proactive risk identification, the team helps optimize service, cost, and quality while enabling continued growth across eCommerce and other business channels.

The Logistics Specialist - Warehousing supports the Supply Chain and Logistics department by coordinating inventory control, warehouse operations, distribution, quality, and stock alignment across Lavazza North America’s network. The role maintains daily alignment between warehouse management systems (WMS) and SAP, resolves electronic data interchange (EDI) issues with 3PL providers, executes inventory adjustments, supports physical inventories, monitors stock rotation, and reviews warehouse costs. The position supports Retail, Foodservice, Office Coffee Service (OCS), and eCommerce operations across Canada, the United States, Mexico, the Caribbean, and Japan.

Work location: West Chester, PA

Work model: Hybrid

Travel: Up to 30% to 3PL sites, including some weekends and holidays

Key Responsibilities

• Manage and reconcile inventory across all distribution warehouses, ensuring daily stock alignment between WMS and SAP.
• Monitor daily interfaces between 3PL providers and Lavazza and resolve EDI intermediate document (IDoc) errors.
• Execute daily stock adjustments across all warehouses and maintain supporting records.
• Share stock-keeping unit (SKU) master data and bills of materials (BOMs) with 3PL providers to support EDI integration.
• Maintain green coffee warehouse stock reports and coordinate stock management and stock counts.
• Plan and execute biannual physical inventories at warehouses and reconcile physical counts to book inventory.
• Monitor stock rotation and report expired, expiring, or blocked inventory to relevant internal stakeholders.
• Review and validate invoices and costs from 3PL providers and the green coffee warehouse.
• Coordinate pallet supply and required pallet declarations.

Professional Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field; or equivalent professional experience.
• 1-3 years of experience in supply chain operations, logistics, warehouse operations, or inventory management.
• Experience reconciling warehouse inventory and investigating differences between physical and system stock.
• Experience coordinating with 3PL providers or other external warehouse partners.
• Experience using inventory metrics and reports to identify variances, aging stock, or process issues.
• Advanced proficiency in Microsoft Excel and proficiency in Microsoft Office.
• Experience with enterprise resource planning (ERP) systems and EDI; SAP experience strongly preferred.

Benefits & Perks

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Hybrid Work Schedule
• Ability to be barista certified
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Summer Friday’s (Memorial Day Weekend – Labor Day Weekend)
• Flexible business casual dress code - jean friendly!
• Free coffee, anytime!

Lavazza is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

Lavazza prohibits discrimination and harassment of any type and affords equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.