Motorcycle Sales Person Harley Davidson in Tampa, Florida at Cigar City Motors INC

Position Summary

The Motorcycle Sales Associate is responsible for assisting customers in selecting and purchasing new and pre-owned Harley-Davidson motorcycles. This role guides customers through the entire sales process, from initial inquiry to motorcycle delivery, while delivering an exceptional customer experience and achieving dealership sales goals. The ideal candidate is enthusiastic, customer-focused, self-motivated, and passionate about motorcycles and the Harley-Davidson lifestyle.

Essential Duties and Responsibilities

• Greet and assist customers in selecting motorcycles that meet their needs and riding goals.
• Conduct motorcycle presentations, walkarounds, and test ride experiences.
• Explain motorcycle features, benefits, accessories, warranties, and financing options.
• Build and maintain strong customer relationships to encourage repeat and referral business.
• Follow up with leads, showroom visitors, phone inquiries, and internet prospects.
• Maintain accurate records of customer interactions in CRM systems.
• Stay current on Harley-Davidson product knowledge, promotions, and available inventory.
• Work closely with Finance & Insurance, Parts, Service, and MotorClothes departments to enhance the customer experience.
• Achieve or exceed monthly sales and customer satisfaction goals.
• Assist with dealership events, bike nights, demo rides, and community outreach activities.
• Ensure all paperwork is completed accurately and in compliance with dealership policies.
• Maintain a professional appearance and represent the Harley-Davidson brand positively at all times.
• Participate in sales meetings, training programs, and manufacturer-required certifications.
• Perform additional duties as assigned by management.

Work Environment

Fast-paced Harley-Davidson dealership environment with frequent interaction among customers, sales staff, service personnel, and management. Work includes both indoor showroom activities and outdoor motorcycle demonstrations, events, and customer deliveries. Evening, weekend, and event participation is required.

Equal Employment Opportunity Statement

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Qualifications

• Strong communication, customer service, and relationship-building skills.
• Excellent sales, negotiation, and closing abilities.
• Self-motivated with a results-driven attitude.
• Ability to work in a fast-paced, commission-based environment.
• Strong organizational and time-management skills.
• Basic computer and CRM proficiency.
• Professional demeanor and positive attitude.
• Passion for motorcycles and the Harley-Davidson lifestyle preferred.
• Motorcycle endorsement

Education and Experience

• High school diploma or GED required.
• Previous sales or customer service experience preferred.
• Motorcycle, powersports, automotive, or retail sales experience is a plus.
• Harley-Davidson product knowledge preferred.
• Training provided for qualified candidates.

Physical Requirements

• Frequent standing, walking, and movement throughout the showroom and dealership grounds.
• Ability to sit for periods while completing paperwork and customer consultations.
• Ability to safely operate motorcycles for demonstrations and test rides (if endorsed).
• Ability to lift and carry up to 25–50 pounds occasionally.
• Ability to communicate effectively in person, by phone, and electronically.