Boutique Assistant Manager in St. George, Utah at Friends of Switchpoint Inc

Store Operations & Merchandising

• Assist the Boutique Store Manager with daily store operations including opening and closing procedures.
• Help oversee the processing of donated items including sorting, tagging, pricing, displaying, and organizing merchandise.
• Ensure merchandise is rotated regularly and that excess or unusable items are disposed of appropriately.
• Maintain attractive, organized, and safe displays throughout the store.
• Assist with maintaining inventory levels and stocking merchandise as needed.
• Support the use of point-of-sale systems and ensure accurate processing of sales transactions.
• Help maintain store cleanliness, organization, and safety standards.

Staff & Volunteer Support

• Assist in supervising thrift store staff and volunteers during shifts.
• Help train volunteers and new staff on store procedures and customer service expectations.
• Support the scheduling of staff and volunteers to ensure adequate coverage during operating hours.
• Provide guidance and support to staff and volunteers to ensure tasks are completed efficiently.
• Communicate concerns, successes, or performance issues to the Boutique Store Manager.

Customer Service

• Provide excellent customer service to all guests, donors, and community members.
• Ensure staff and volunteers maintain professional and welcoming interactions with customers.
• Address customer concerns and assist in resolving issues when they arise.
• Promote a positive shopping and donation experience for all visitors.

Financial & Cash Handling

• Assist with accurate cash handling, register balancing, and adherence to store financial procedures.
• Follow agency policies regarding petty cash and store revenue handling.
• Support tracking of sales data and other operational metrics as requested.

Marketing & Store Presentation

• Assist with organizing and displaying merchandise to enhance store appearance and encourage sales.
• Support promotions, sales events, and community outreach efforts that increase store visibility.
• Monitor inventory trends and assist in recommending merchandising improvements.

Qualifications:

• Requires ability to sit up to 3-7 hours per day with frequent walking, standing, bending, squatting, pulling and pushing.
• Requires ability to keyboard at computer for up to 4 hours per day.
• Occasionally may be required to lift items up to 10 pounds to a height up to 6 feet and 11-25 pounds to a height of 3 feet.
• Occasionally may be required to carry items up to 30 pounds for distances up to 25 feet.