Epic Application Analyst (Healthy Planet) - Epic Applications Analyst in Brazil at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Epic Application Analyst (Healthy Planet) - Epic Applications Analyst based in Brazil.

This role is an opportunity for an experienced Epic applications professional to support and optimize healthcare technology solutions with a strong focus on Healthy Planet and Compass Rose. You will work closely with operational stakeholders, vendors, and IT teams to translate business needs into reliable application workflows. The position combines hands-on configuration, troubleshooting, maintenance, enhancement, and project support across critical Epic applications. You will contribute to initiatives involving patient registries, social determinants of health workflows, and remote patient monitoring. The role requires strong analytical thinking, independence, and the ability to resolve complex technical and functional challenges. You will also serve as a subject matter expert while helping maintain stable, effective, and continuously improving healthcare systems.

• Independently support Healthy Planet and Compass Rose initiatives, ensuring application functionality aligns with operational and clinical requirements.
• Create, maintain, design, and optimize patient registries and related application workflows.
• Design and improve Social Determinants of Health (SDOH) workflows to support evolving healthcare needs.
• Support the expansion and ongoing development of Remote Patient Monitoring programs.
• Perform daily application maintenance, including service requests, minor enhancements, and workflow optimizations.
• Analyze and diagnose complex system and application issues, identify root causes, and develop appropriate solutions or escalate when necessary.
• Design, configure, test, implement, maintain, and optimize Epic applications and workflows.
• Translate business and technical requirements into functional application solutions.
• Provide Tier 2 and Tier 3 application support, troubleshooting incidents and documenting resolutions thoroughly.
• Collaborate with operational stakeholders, vendors, and IT teams to resolve issues and improve application performance.
• Support system upgrades, enhancements, and monthly Epic updates, including associated testing and validation.
• Maintain accurate technical and application documentation.
• Act as a subject matter expert on application functionality, workflows, and system capabilities.
• Lead or contribute to complex application projects and IT initiatives as assigned.
• Support reporting, data validation, analytics, and integration-related needs when required.

• High School Diploma or GED.
• Current Epic Healthy Planet Certification.
• Current Epic Compass Rose Certification.
• Previous hands-on experience supporting Epic Healthy Planet workflows and applications.
• Strong understanding of healthcare application workflows, configuration, troubleshooting, and system maintenance.
• Ability to work independently with minimal supervision while managing priorities effectively.
• Strong analytical, problem-solving, and root cause analysis skills.
• Ability to translate business requirements into practical functional and technical solutions.
• Strong communication and collaboration skills when working with operational teams, vendors, and IT stakeholders.
• Experience providing application support, resolving incidents, and documenting technical solutions.
• Experience with workflow design and optimization is preferred.
• Experience leading complex IT or application initiatives is an advantage.
• Prior mentoring or leadership experience within an Epic applications environment is beneficial.
• Familiarity with healthcare application integration, reporting, data validation, and analytics is preferred.

• Opportunity to work on specialized Epic Healthy Planet and Compass Rose initiatives.
• Exposure to healthcare technology, patient engagement, SDOH, and Remote Patient Monitoring workflows.
• Opportunity to contribute to application optimization, system enhancements, and complex IT projects.
• Experience collaborating with healthcare operations, vendors, and technical teams.
• Opportunity to operate as a subject matter expert and expand expertise across Epic applications.
• Professional environment offering opportunities to contribute independently to meaningful healthcare technology initiatives.