Revenue Operations Manager at Vets Choice Radiology LLC – Northbrook, Illinois

Founded in 2018, Vets Choice Radiology (VCR) is a leading full-service veterinary teleradiology company committed to diagnostic quality, white-glove service, and guaranteed turnaround times. With a network of more than 100 board-certified veterinary radiologists operating globally, VCR provides 24/7/365 interpretation services across radiographs, ultrasound, CT, and MRI — with a STAT guarantee of 1 hour or the read is free.

We are in an exciting phase of growth, investing in people, technology, and infrastructure to enhance patient care and meet the evolving needs of the veterinary profession.

Vets Choice Radiology is an Equal Opportunity Employer and does not discriminate. All employment decisions are based upon qualifications, merit, and business need.

Job Summary

We are seeking a highly analytical, systems-oriented, and execution-focused Revenue Operations Manager (RevOps) to build and scale the data and operational infrastructure that powers our commercial engine.

This is not a traditional reporting role. This role acts as a strategic partner to sales leadership while also owning hands-on execution inside systems. You will be responsible for designing how we operate — and actually building it.

This role is ideal for someone who is:

• AI-forward and excited to explore emerging technologies
• Comfortable automating workflows and improving efficiency at scale
• Equally strong in strategy and hands-on system execution

You will work directly with the Head of Enterprise Accounts to translate business strategy into measurable execution and scalable systems.

Essential Job Functions

• Build and maintain core reporting across pipeline coverage and health, sales cycle velocity, same-store revenue growth, customer retention and churn, revenue per clinic and per account, and margin contribution by account

• Deliver actionable insights, not just data identify growth opportunities within existing accounts, surface risks in pipeline, retention, and expansion, and provide recommendations to improve performance

• Own data integrity and governance across CRM and reporting systems

• Build and maintain a repeatable, data-driven forecasting model

• Partner with sales leadership to improve forecast accuracy, standardize pipeline stages and definitions, and ensure proper pipeline coverage

• Analyze conversion rates and pipeline movement to identify gaps and inefficiencies

• Own and optimize CRM infrastructure (Salesforce proficiency is required)

• Design and implement workflows that improve sales efficiency, account visibility, expansion tracking, and reporting automation

• Identify and deploy AI tools and automation opportunities across forecasting, pipeline management, data enrichment, and reporting and insights generation

• Continuously evaluate emerging technologies and recommend ways to modernize and scale the revenue engine

• Drive CRM discipline and adoption across the sales organization

• Establish scalable, repeatable processes that improve consistency and performance

• Build and manage executive reporting for monthly operating reviews, quarterly board materials, and executive dashboards

• Design KPI frameworks aligned to company priorities growth, margin, and customer retention

• Translate data into clear, executive-level narratives and recommendations

• Partner cross-functionally with Sales (Enterprise Accounts), Clinical Leadership, and Operations to ensure alignment between commercial strategy, service delivery performance, and customer outcomes

Qualifications, Education, and Experience

• 3–6+ years in Revenue Operations, Sales Operations, or Business Analytics
• Strong Salesforce experience (required) — including reporting, workflows, and system management
• Strong experience with various AI tools (examples include Notion AI, Claude, Zapier, Gong, Clari, Zime, Clay, Apollo, Replit, Octave)
• Experience implementing or working with automation and AI tools in a business context
• Advanced Excel; experience with BI tools (Tableau, Looker, etc.) preferred

Cognitive and Physical Demands

• Proven ability to both design strategy and execute within systems
• Strong analytical thinking with the ability to translate data into business insights
• High attention to detail with a bias for action
• Excellent communication skills and ability to influence senior stakeholders

Working Conditions

• Fully remote position
• VCR provides required computer equipment and monitors and partial reimbursement for internet service. Employees must maintain stable high-speed internet and a professional home office environment with minimal background noise to ensure effective communication and productivity.

Reasonable Accommodations

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

Employment with Vets Choice Radiology is at-will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without notice, unless otherwise required by law. Nothing in this job description or any other Company document or communication shall be construed as creating a contract of employment or a guarantee of continued employment. The Company reserves the right to modify, interpret, or apply this job description as it sees fit, in accordance with business needs and applicable laws.