Operations & Office Manager at oogiebear – Rockville, Maryland

oogiebear is a growing consumer products brand focused on creating simple, thoughtfully designed tools that help parents care for their babies safely and confidently. Our products are sold through major retailers and online platforms and are trusted by families across the country.

We’re a small, founder-led team in an exciting stage of growth. That means we move quickly, collaborate closely, and take a hands-on approach to building the business and supporting our customers.

At oogiebear, team members have the opportunity to contribute across many areas of the company, bring new ideas forward, and help shape how we grow. We’re looking for people who are resourceful, adaptable, and excited to be part of a dynamic, entrepreneurial environment.

The Operations & Office Manager serves as the operational hub of the company, helping keep day-to-day business activities organized, projects moving forward, and key priorities on track. This role coordinates across teams, manages vendors and logistics, and helps ensure nothing slips through the cracks. The role also provides operational support to the CEO as needed.

This role requires someone comfortable working in a fast-moving, founder-led environment where priorities may shift and proactive follow-up is essential.

This is a hands-on role that supports multiple functions and will evolve as the company scales. It’s ideal for someone who thrives in ambiguity, loves organizing chaos, and enjoys building simple, effective systems that help people work better.

Key Responsibilities

• Own and improve key day-to-day operations across departments, ensuring nothing slips through the cracks
• Track and coordinate internal projects, helping the team stay aligned on priorities, timelines, and deliverables
• Manage vendor relationships, office supplies, and facilities logistics as needed
• Maintain and improve light-touch systems for task tracking, internal documentation, and cross-team communication
• Help communicate shifting priorities clearly and flag where expectations or resourcing need clarification
• Support team onboarding and help enforce consistency in tools, processes, and team coordination
• Provide operational and administrative support to the CEO, including scheduling, coordination, document review, and follow-up on key initiatives

Qualifications

• 3–7 years of experience in operations, administrative support, office management, or project coordination roles, ideally in a startup or fast-paced environment
• Track record of independently managing projects and solving operational problems
• Comfortable juggling multiple workstreams and wearing many hats
• Strong organizational and communication skills, with attention to detail and follow-through
• Proficiency with productivity tools like Microsoft Office, Google Workspace, Slack, and project management platforms

Additional Attributes / Bonus Points For

• Experience working directly with founders or executive teams
• Background in consumer products, e-commerce, or retail/logistics environments
• Passion for improving team efficiency and company culture
• Familiarity with tools like Microsoft Project, Monday.com, Notion, or similar platforms