No Barrier Housing Data & Resource Specialist at Clare Housing – Minneapolis, Minnesota

The Data & Resource Specialist plays a key role on the Indigo House project team throughout the remaining 2.5 years of this three-year pilot. This position is responsible for documenting program processes, culturally responsive adaptations, and fidelity to a low-barrier, harm reduction housing model. The role also includes researching best practices, identifying gaps between program goals and actual outcomes, and helping secure resources to support the program’s long-term sustainability.

Indigo House is an innovative, no-barrier supportive housing program funded through the HINT (Housing Innovations for Needs-based Tenancy) award. The program serves single adults living with HIV who are also experiencing chronic homelessness, active substance use, and mental health challenges.

This position will lead qualitative and quantitative data collection and analysis for a pilot housing program in Minneapolis. The program is designed to provide immediate, low-barrier housing to people living with HIV/AIDS who are experiencing homelessness and intravenous drug use. Funded through a three-year grant, this pilot is intended to identify promising practices in housing and supporting people with significant barriers to housing stability.

The Data & Resource Specialist will work closely with both the Indigo House service team and program participants. This role offers a unique opportunity to conduct original research and help shape the future of supportive housing programs for highly marginalized communities.

The ideal candidate will be self-motivated, flexible, and highly organized, with strong follow-through. This position is responsible for meeting grant requirements related to data collection, model fidelity, resource development, and reporting, in alignment with grant agreements that may evolve over time.

• Design and implement a data collection process that uses both qualitative and quantitative methods to evaluate all aspects of the program, from implementation through participant outcomes.
• Conduct on-site observation and use formal and informal interviewing methods to gather detailed information about participant experiences, program operations, and the impact of services and interventions.
• Build an understanding of how participants’ identities, lived experiences, and personal histories shape their pathways into the program and their experiences within it.
• Collect and analyze information about program staffing, team structure, communication, scheduling, training, and staff experience to identify factors that support or hinder positive outcomes.
• Review data for overall trends, outcomes, and opportunities for improvement, with particular attention to disparities or gaps that may be addressed through program adjustments.
• Reconvene the Low-Barrier HIV Housing Technical Workgroup to gather feedback from current and prospective participants about what is working well and where changes may be needed.
• Research comparable programs at the local, national, and international levels to identify promising practices and compare program approaches and outcomes.

• Serve as an internal resource on grant requirements, program expectations, and reporting obligations by developing expertise in relevant grant documents and sharing guidance with the team on an ongoing basis.
• Ensure that reports align with program goals and provide meaningful information to support decision-making at both the individual participant level and the broader systems level.
• Prepare monthly reports that document program processes, service delivery, outcomes, progress, and barriers.
• Develop quarterly narrative reports that describe program practices, identify which approaches may be replicable, and assess how the project is affecting participants from different cultural backgrounds.
• Prepare annual project reports and summaries for internal stakeholders and public-facing use.
• Support community education and awareness efforts by helping create presentations, informational materials, and other communications about the program.

• Provide information and support to other regions experiencing similar HIV outbreaks, as appropriate.
• If the pilot is not meeting intended outcomes, work with the Supportive Services Manager and leadership team to identify alternative strategies, partnerships, or resources to improve program effectiveness.
• If the pilot is demonstrating success, assist the Advancement Team in developing funding applications, inquiries, and other materials to support future investment.
• Build collaborative partnerships and maintain strong program documentation to help secure long-term funding after the HINT grant period ends, with a focus on sustaining the housing subsidy and key staff positions.

Please submit a cover letter with your application.

• Bachelor’s degree in a social science, human services, or related field, or an equivalent combination of education and experience required.
• Master’s degree or PhD in a research-focused field strongly preferrExperience conducting research and successfully managing projects from start to finish.
• Proficiency in Microsoft Office Suite.
• Experience working effectively within an interdisciplinary team.
• Experience developing and sharing public-facing communications, presentations, or educational materials.
• Basic programming skills and experience with R or Python preferred.
• Ability to complete and pass a background study in accordance with Minnesota Statute 144.057 and Chapter 245C.

• Individuals with lived experience of homelessness are strongly encouraged to apply.
• Strong interest in housing, homelessness, mental health, substance use services, and/or services for people living with HIV/AIDS.
• Knowledge of the complex issues related to poverty, homelessness, mental illness, trauma, substance use, and health care for people living with HIV.

• Ability to build strong, trusting relationships with program participants, staff, and community partners.
• Strong interpersonal, verbal, and written communication skills with a wide range of stakeholders.
• Ability to work both independently and collaboratively while exercising sound judgment and attention to detail.
• Ability to manage confidential information with professionalism and discretion.
• Demonstrated cultural responsiveness and ability to work effectively with marginalized communities.
• Ability to maintain professional boundaries and practice self-care in emotionally demanding environments.
• Flexibility, initiative, and strong problem-solving skills.
• Commitment to equity, racial justice, and Clare Housing’s mission and values.
• Ability to make effective decisions and work with limited supervision.
• Access to a reliable vehicle, a valid driver’s license, and proof of insurance, as required for community-based work.

This is a full-time, hourly position at 40 hours per week. Because Indigo House operates as a 24/7 housing program, the position requires some flexibility to work non-standard hours in order to fully understand and document program operations.

The pay range is $24–$28 per hour.

Benefits include medical, dental, and vision insurance; a 4% match in the 403(b) retirement plan; four weeks of paid time off in the first year; and additional benefits.

This position is based on-site in South Minneapolis.

This position is located in a supportive housing building for adults living with HIV/AIDS and other disabilities. Many of the residents are formerly homeless individuals. The building is not fully accessible (there are stairs without an elevator or lift), and smoke free. This position requires working 40 hours throughout the week at various times in order to observe all elements of the program (which takes place 24/7, 7 days a week).

The work of this position requires travel to multiple locations locally with program participants and/or staff or partner providers. The person in this position must be able to make public presentations.

All employees are expected to work effectively in a mission-driven organization whose residents and staff exhibit significant diversity with respect to age, race/color, disability, marital status, national origin, religion, sex, gender identity, sexual orientation, familial status, genetic information or veteran’s status.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.