Business Development Manager - Training and Technology - Springfield, OH at Konecranes – Springfield, Ohio

Springfield, Ohio, United States
Employment Type: Permanent Term
Full-time/part-time position: Full-time
Workplace: Hybrid

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

POSITION TITLE: Business Development Manager – Training and Technology

REPORTS TO: Director of Marketing

PRINCIPAL RESPONSIBILITIES:

Market & Business Growth

• Develop and implement strategies for new business opportunities for integrating technology with industrial cranes
• Build and maintain strong relationships with service business distributors
• Monitor and analyze market trends, competitors, and customer feedback
• Coordinate with multiple stakeholders, teams, and customers to find opportunities to grow our business and develop the industry’s technology integration and acceptance.
• Quarterly reporting for each sales territory on digital services usage, remote data access subscription targets, and advanced app feature subscription targets.

Sales & Revenue

• Achieve annual revenue targets through training sales, fieldbus new equipment hardware sales, subscription-based sales of remote data services and advanced app features, and strategic partnerships.
• Conduct product presentations, demos, and technical consultations for customers and prospects.
• Respond to RFPs, bids, and large-scale project opportunities involving rigging and lifting solutions.

Product Expertise & Training

• Provide training to distributors and end users on fieldbus hardware and related software and app product features, systems, data integration and best practices.
• Develop a training strategy that engages all our learning channels, including live training, on-demand training, self-paced learning, and system-based learning for both internal employees and our customers.
• Manage and develop a distributor-focused training program and content, with support from internal resources and external vendors. Create training in a modular way that supports use across our learning channels and is usable for multiple audiences, including internal employees, customers, and end users.
• Manage and maintain training budget and purchases for R&M and Demag US brands.

Marketing & Brand Development

• Develop meaningful technical content that speaks to our distributor partners and provides them with relevant, tangible reasons to specify R&M and Demag products and supports our employees in delivering this message in their daily interactions to improve customer experience.

QUALIFICATIONS:

1. Excellent communication and interpersonal skills
2. Strong negotiation and persuasive skills
3. Ability to think creatively and outside the box
4. Strong analytical and problem-solving skills
5. Ability to manage multiple projects simultaneously
6. Strong organizational and time management skills
7. Resiliency and ability to adapt quickly
8. Ability to participate within a multi-disciplinary team as well as acting autonomously
9. Strong strategic skills, with an emphasis on measuring returns on investment and sales impacts

EDUCATION: Bachelor’s degree in communications, Engineering, Sales, or equivalent required.

EXPERIENCE: 3–7 years of experience in business development, sales, technical content development or application engineering. Must have strong electrical knowledge, well-developed PC skills, and excellent verbal and written communication skills. Previous experience with Excel, Articulate, LMS, and CRM systems is a plus. Previous fieldbus and IoT experience is also a plus. Must be able to coordinate multiple projects simultaneously while advancing progress on all.

TRAVEL: Must be able to travel domestically and internationally, primarily in the US and Canada -- up to 60%.

ADDITIONAL DETAILS:

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages the different backgrounds and experiences of our employees, which spurs innovation, generates creative solutions and enhances our customer relations.

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.