Outpatient Support Representative in Wilkes-Barre, Pennsylvania at Children Service Center

Purpose of this position:

This position involves meeting the public and directing them to proper staff members. Assist to ensure Outpatient Department functions to the benefit of the agency and clients. Responsible for handling all incoming registration calls and scheduling intake appointments.

Responsibilities include, but are not limited to:

• Medical insurance experience preferred, but not required
• Good communication skills and the ability to multitask in a fast-paced office environment
• Ability to use common office equipment

Children’s Service Center/Robinson Counseling Center for adults creates a positive working culture of Care and Commitment for employees which extends to the children & families we serve. Joining our team also means having the opportunity to Grow within the organization while having access to Flexibility with being able to join different departments to help further Individual Development.

Employee Benefits Include:

• FREE Health Care/Medical Coverage
• Affordable Dental, Vision & Supplementary Insurances
• FREE Life Insurance & FREE Long Term Disability
• Safe Harbor 401k with Dollar-for-Dollar Matching
• FREE Employee Assistance Programs
• Yearly Annual Raises & Payday Flexibility - Control WHEN You Get Paid
• Tuition Reimbursement - Advanced Degree & Development Opportunities
• Student Loan Assistance Program ($150 per month on existing student loans)
• FREE Licensure, Supervision, Trainings, CEU/CME Reimbursement & Credentialing!
• FREE Subscription to the “Calm App”
• Employee Referral Bonuses
• Flexible Holiday Time - Personal, Sick & Vacation Time Accrues at Day 1 of Employment!
  • Additional Benefits:
    • Phone Plan Discounts & Online Shopping Discounts
    • Workplace Banking Program Benefits
    • Flexible Spending Accounts . . . . AND MANY MORE!!

**CSC/RCC have been Voted and Certified as a “Great Place to Work” for 2025-2026!**

Qualifications:

High school diploma or equivalency

Experience in behavioral health and/or primary care settings preferred