Nurse Case Manager 1 at Canadian Mental Health Association Toronto Branch – Scarborough, Ontario

Nurse Case Manager (RN) – Hospital to Homes Scarborough Community Treatment Order Program (Full Time – 5 Months)

The Role and Opportunity

The Canadian Mental Health Association (CMHA) – Toronto is seeking a dedicated and compassionate Nurse Case Manager (RN) to join our Hospital to Homes (H2H) Program. This intensive case management program supports individuals with severe mental illness who are under a Community Treatment Order (CTO). The program operates in partnership with Scarborough Health Network (SHN) and Lakeridge Health, with referrals primarily from SHN.

Grounded in psychosocial rehabilitation principles, our program emphasizes recovery through client collaboration and engagement. Services are community-based and provided across diverse settings in Scarborough and East Toronto.

Salary:$63,879– $69,994+ 4% vacation Hours of Work:35 per weekLocation: East Office (Markham & Ellesmere) and throughout Scarborough/East TorontoAbout CMHA Toronto

CMHA Toronto is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

Responsibilities

Build and maintain therapeutic relationships with clients and their support networks.Attend inpatient rounds at SHN’s Centenary, Birchmount, and General sites.Complete assessments, develop interprofessional care plans, and monitor care effectiveness.Provide psychoeducation on mental illness, medications, and symptom management.Conduct physical and mental status assessments and behavioral observations.Collaborate with internal teams, SHN, and community agencies to coordinate care.Link clients with appropriate community and health resources.Apply best practices in crisis intervention, trauma-informed care, and recovery-oriented support.Participate in the Nursing Quality Assurance (NQA) Committee.Contribute to primary care and chronic disease initiatives across the agency.

Experience & Education Required

BScN and current unrestricted registration with the College of Nurses of Ontario (CNO).CNA certification in Psychiatric/Mental Health Nursing (or in progress) preferred.Minimum 2 years’ experience working with individuals with mental illness, preferably in a community setting.Strong skills in mental health assessment, medication monitoring, case management, and crisis intervention.Proficient in Microsoft Office applications (Teams, SharePoint).Demonstrated leadership, problem-solving, and organizational abilities.Understanding of recovery-oriented, anti-oppressive, and culturally competent practices.Experience with addictions and dual diagnosis considered an asset.Fluency in a second language is an asset.Valid Ontario Driver’s License, access to a vehicle, and insurance are required.Availability to work primarily during the day, with occasional evenings.

Why Choose CMHA Toronto?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement.

Our benefits include:

Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement Work-life balance and flexibility – to ensure you have time for the things that matter to you Work with like-minded, passionate individuals and make an impact on mental health service delivery Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference CMHA Toronto is an award-winning workplace committed to fostering a culture of collaboration, empathy, and accountability. Our staff value the flexibility in work schedules, the emphasis on work-life balance, and the organization's commitment to continuous learning through training and development opportunities. Many employees highlight the strong sense of community and support that make CMHA Toronto feel like more than just a workplace—it feels like a family.

As an equity-informed employer, CMHA Toronto reflects the diversity of the communities we serve and is committed to fostering an inclusive and equitable workplace. We encourage applications from equity-deserving candidates, including Black, Indigenous, and racialized individuals, people with disabilities, 2SLGBTQ+ individuals, and women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset. If you are contacted regarding a job opportunity, please inform us before the interview if you require an accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.

Important Disclosure:

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the hiring process.

This posting is for an existing vacancy.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.