Project Manager at Concurrency – Milwaukee, Wisconsin
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About This Position
At Concurrency, we embody innovation. We're not just tech consultants; we are forward thinkers with a purpose. Our team thrives on disrupting the norm, constantly seeking the next challenge and pushing boundaries to redefine what's achievable. Recognized as a Microsoft Gold Partner, a ServiceNow Elite Partner, and recipient of multiple Partner of the Year awards, Concurrency is synonymous with excellence. If you're fueled by the desire to transform technology into real-world solutions, join us and unleash your potential as a change catalyst.
We’re excited to add a Project Manager to our Customer Success team. In this role, you’ll manage multiple large-scale digital transformation projects for enterprise-level customers. You’ll apply your proven track record of leading agile projects to success by managing others, proactively mitigating risks and resolving potential escalations. You’ll work closely with external customers, building rapport and serving as a liaison between their business and delivery teams. You’ll drive effective, timely solutions that fulfill both strategic and operational needs.
At Concurrency, we believe in living out our core values every day. These principles guide our actions, decisions, and interactions:
- Be Yourself: Be the best version of your whole self. Your authenticity matters.
- Be Bold: Bravely and respectfully take risks and challenge the norm.
- Have a Growth Mindset: Be open to learning and apply your expertise.
- Be the Difference: Ensure that every interaction with your colleagues, clients and community improves their lives. Pay it forward.
- Assume Positive Intent: Lead with giving the benefit of the doubt.
Maintain control of time, scope and budget across thelifecycleof multiple projects
Lead teams of consultants of all levels to successful project delivery
Facilitate customer meetings and drive results to stakeholders with the customer’s technical, management and executive teams
Submit daily hours billed to cloud-based project management software, Kantata, for time tracking
Provide program updates and communicate project status to senior-level stakeholders
Create, manage and execute project plans adapted to the customer environment
Work in multiple disciplines, across industries, and build customer knowledge and credibility quickly
Represent the project in client-facing settings, articulating value, progress, and roadmaps with authority
Own the room during demos, retrospectives, and steering committee meetings
Identify potential risks and roadblocks and develop specific plans to mitigate or address any concerns
Partner with technical leads to identify process improvement opportunities, provide optimization recommendations and solutions
Escalate and drive resolutions for issues or risks and associated with pipeline, capacity and or scope
Build trust and act as a mentor to customers on industry-standard best practices
Bachelor's degree in computer science, Information Technology, Management Information Systems, Business Analytics or Business Administration
3+ years of project management experience across various methodologies (Agile, Waterfall, SAFe)
Proven experience working as a Project Manager on Agile application development focused projects
Confidence in public speaking, with the ability to influence without authority through clear, persuasive communication and a calm, confident demeanor.
Natural communication and an ability to thrive in front of a room whether it’s a sprint review or a boardroom pitch.
Master’s Degree in Business Administration
Experience working in a professional services environment
CSM (Certified Scrum Master) or other Agile earned certifications
Experience and willingness to help a growing organization mature delivery processes and methodologies
Background in organizational change management