Distribution Office Coordinator in High Ridge, Missouri at Dobbs Tire And Auto Centers
Job Description
To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values.
OUR MISSION:
To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.
POSITION TITLE: Distribution Office Coordinator
CLASSIFICATION: Non-Exempt
POSITION OVERVIEW:
The Distribution Office Coordinator keeps the distribution office running day to day. The role coordinates truck routes and transportation schedules, manufacturer adjustments, purchasing, invoices and general office operations, so that every store location is supplied accurately and on time.
The ideal candidate is highly organized and dependable, communicates professionally with drivers, stores, vendors, manufacturers and corporate teams, and takes the initiative to manage priorities and solve problems in a fast-paced environment.
ROLES AND RESPONSIBILITIES:
- Coordinate daily transportation and logistics operations, including batching incoming and outgoing tractor-trailer loads, organizing efficient delivery routes, and communicating schedules with drivers and store locations to ensure timely and accurate deliveries.
- Oversee the manufacturer adjustment process by coordinating claims from submission through resolution, maintaining accurate documentation, and communicating with manufacturers to ensure timely follow-up and resolution of outstanding claims.
- Manage purchasing and supply replenishment for distribution operations and corporate offices, including monitoring inventory levels, anticipating supply needs, and coordinating orders to maintain uninterrupted operations while controlling costs.
- Coordinate invoice processing and recordkeeping by organizing, tracking, filing, and distributing incoming and outgoing invoices, ensuring accurate documentation and timely communication with appropriate departments.
- Serve as a central point of communication between the distribution office, drivers, store locations, vendors, manufacturers, and corporate departments, providing professional assistance, resolving routine inquiries, and escalating issues when appropriate.
- Support the efficiency and accuracy of daily distribution office operations by coordinating administrative processes, monitoring workflow, identifying operational challenges, and helping ensure service expectations and deadlines are consistently met.
- Assist with budget monitoring and operational reporting by tracking office expenses, supply expenditures, inventory levels, and key performance indicators, providing leadership with accurate information to support operational and financial decisions.
- Facilitate daily team coordination and workflow management by communicating priorities, coordinating task assignments and handoffs, monitoring deadlines, and keeping leadership informed of operational delays, staffing concerns, or other issues affecting productivity.
- Support employee onboarding, training, and operational consistency by assisting new team members with established procedures, facilitating cross-training, and reinforcing company policies, processes, and performance expectations.
- Contribute to continuous operational improvement by identifying opportunities to streamline administrative processes, improve communication, reduce unnecessary expenses, and enhance overall distribution office performance while maintaining compliance with company policies and applicable regulations.
SUCCESS FACTORS
- Safety first: a strong belief in safety: working safely 100% of the time is the expectation and values, and contributes to a positive, accountable team culture.
- Values: aligned with the company's mission, vision and values, and contributes to a positive, accountable team culture.
- Organization and accuracy: strong attention to detail across every assigned responsibility.
- Communication: excellent verbal and written communication with drivers, stores, vendors, manufacturers and corporate teams.
- Initiative: prioritizes multiple responsibilities, solves problems and stays solution-oriented.
- Teamwork: dependable, flexible, willing to help wherever needed, and works well with diverse team members.
- Ownership: takes ownership of results, sets a positive example and holds self-accountable.
WORK ENVIRONMENT:
- Fast-paced office environment supporting a distribution operation.
- Extended periods of sitting, standing, computer work and phone use.
- Flexible schedule as needed to support delivery and distribution demands.
- Adherence to all company safety procedures is required.
EXPERIENCE AND EDUCATION:
- High school diploma or equivalent required.
- Experience in office administration, logistics, distribution or purchasing strongly preferred, ideally in a distribution or logistics office.
- Experience with invoicing, vendor communication and inventory or supply ordering preferred.
- Proficient in Microsoft Office (Outlook, Teams and Excel).
- Able to manage multiple priorities accurately and meet deadlines.
Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.
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