Treasury Management Operations Specialist in Canonsburg, Pennsylvania at COMMUNITY BANK

Treasury Management Operations Specialist

Classification: Exempt

Reports To: Director of Specialty Deposits and Payments

Department: National Treasury

Our Mission:

Community Bank partners with individuals, businesses, and communities

to realize their dreams, protect their financial futures and improve their lives.

Our Core Values:

At Community Bank, we are committed to fostering a workplace that reflects our core values. We believe in:

Summary/Objective:

The Treasury Management Operations Specialist (TMOS) will be responsible for processing and handling the Treasury Management onboarding and implementation process for Commercial and Treasury related products.  The role will be critical to meeting daily deadlines and enhancing the client’s treasury management onboarding and implementation process experience while mitigating risk for the bank’s depository and treasury management business.

 Essential Functions:

Operational Support:

• Accountable for product implementation, data management, quality control, and process workflows.
• Demonstrates mastery level proficiency in all Treasury Management & Depository products and processes.
• Accountable for compliance and risk controls.
• Coordinates and collaborates with AML and BSA for ensuring controls are adhered to.
• Lead Implementations for clients which could include product agreements, testing and training.
• Collaborate with cross-functional teams to ensure client experience is met.

Other responsibilities include:

• Facilitating new processes, tools and training to ensure the clients and bank’s success.
• Assist in the development of the sales and deposit strategy, procedures to achieve the overall banks’ goals.
• Spearhead internal audits and reviews.
• Participate in technology requirements for enhancing products or processes.
• Cross-Training as needed with other internal TM Departments for additional support.

Education and Experience Requirements:

• Bachelor’s degree or equivalent, with a minimum of 5 years of combined ACH operations and depository/treasury management experience – preferably at a financial institution.

Essential Skills and Abilities:

• Exceptional interpersonal skills, communication and presentation skills.
• Exceptional planning, time management and organizational skills.
• Demonstrated analytical and problem-solving skills.
• Ability to work independently and build relationships.
• The ability to work in a high-energy, fast-paced work environment and adapt quickly to changing situations.

Key Competencies:

• Requisite – Requires several years of related experience and above average technical training and/or formal education.
• Authority – Operates with some latitude of actions over functional activities.
• Analytical – Requires strong analytical skills and decisive thinking. While established procedures are in place, the role demands the ability to apply ingenuity and sound judgment to navigate within guidelines and make moderate-level decisions.
• Supervision – Operates in an independent capacity, focusing on executing assigned tasks without direct supervisory responsibilities. While collaboration with colleagues and departments is essential, the position does not involve overseeing staff or managing personnel.
• Interpersonal Relations/Customer Service – Demands exceptional people skills at the highest level within the organization, with performance relying on the effective application of these critical abilities.
• Ethics/Integrity – Possesses a comprehensive understanding of industry best practices, professional behaviors, and the applicable laws, rules, and regulations that govern ethical business conduct. Consistently upholds the highest standards of integrity, demonstrating unwavering commitment to fairness, compliance, and respect in all interactions. Fosters a workplace culture rooted in professionalism, accountability, and ethical decision-making.
• Adaptability – Knowledge of successful approaches, tools, and techniques to seamlessly transition processes, optimize workflows, and foster resilience in evolving environments.
• Productivity – Manages workload effectively, ensuring tasks are prioritized and executed with efficiency. Maintains a purposeful approach, consistently meeting goals and objectives while optimizing resources and time management.
• Quality - Identifies opportunities for improvement and delivers high-quality outcomes within established deadlines.

Knowledge and Performance Expectations:

• Strong attention to detail and organizational skills.
• Excellent communication and people skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proficiency in treasury management platforms and Microsoft Office software.
• Initiative-taking approach to identifying issues and implementing timely solutions.
• Ability to work both independently and collaboratively with colleagues across various departments maintaining a professional demeanor.
• Consistently attend work, meetings, and required training or staff events.

Work Environment and Physical Demands:

The work environment is typically a professional office setting within a financial institution, which may include branch locations, administrative offices, and client-facing areas. Employees are expected to maintain a high level of professionalism and confidentiality in accordance with banking regulations and company policies.

Work is generally performed indoors in a climate-controlled environment with standard office equipment such as computers, telephones, printers, and copiers.

Physical demands of the position may include, but are not limited to:

• Prolonged periods of sitting or standing at a workstation or services counter.
• Manual dexterity and fine motor skills for operating computers, handling documents, and using standard office equipment.
• Routine walking within the office or branch to attend meetings, assist clients, or perform job-related tasks.
• Visual acuity to read printed materials, review electronic documents, and perform detailed work.
• Auditory ability to regularly communicate effectively in person and over the phone.
• Sustained concentration and attention to detail are critical for performing analytical tasks and ensuring accuracy.
• Occasional physical movements such as standing, reaching, bending, and twisting may be necessary.
• Light lifting, up to 10 pounds, may be required to transport files, office supplies, or small equipment.

Accommodation:

The work environment and physical demands described provide a detailed representation of what employees might encounter in the workplace while performing the essential duties of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Work Schedule and Availability:

The Bank maintains a standard 40-hour work week to ensure operational consistency and employee engagement. While some schedule flexibility is required based on location assignments, availability during core business hours (8:00 a.m. to 5:00 p.m.) is essential for supporting key functions.

Travel Requirements:

Periodic travel is required to other branch locations or offsite venues for training, meetings, or operational support. Travel is typically planned.

EEO Statement:

Community Bank is an equal employment opportunity employer.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.