Communications & Marketing Coordinator in Juneau, Alaska at City & Borough of Juneau

We are seeking a dynamic and creative individual who excels in building community connections and enhancing public engagement. The ideal candidate will have exceptional communication skills, with a talent for crafting compelling content for online and social media platforms that resonate with diverse audiences. You should have a strategic mindset, with the ability to develop and implement cohesive marketing plans that align with the Department’s goals. Collaboration is essential in this role, as the candidate will work closely with the Graphic Design & Marketing Coordinator, as well as Division Managers and external partners to ensure unified branding and messaging.

The ideal candidate thrives on managing multiple priorities, responding to changing trends, and delivering exceptional community experiences. Essential qualities include:

• Strong communication and storytelling skills to craft compelling and accessible messages for different platforms.
• Creativity and vision for developing programs, activities, and marketing campaigns that meet community needs.
• Collaboration skills to work effectively with internal teams, external partners, and community members.
• Organizational and time management abilities to handle multiple projects and deadlines in a fast-paced environment.
• Adaptability to respond to changing trends and community demands while maintaining a cohesive brand identity.

THE BENEFITS OF JOINING OUR TEAM

The Parks & Recreation Department is one of the largest departments within the City & Borough of Juneau. This role oversees and coordinates all public-facing communications for the Department, while also organizing engaging community events and activities for all ages. We are committed to making Juneau a vibrant place to live, work, and play. Our team values professional growth and supports opportunities for training, certifications, and conferences to bring innovative practices to Juneau. As a learning organization, we embrace change and continually strive to improve our programs and processes.

WORKING HOURS AND LOCATION

This position generally works Monday through Friday 8 a.m. – 4:30 p.m., including, at times evenings, weekends and holidays. This position will be located at the main Parks & Recreation office downtown at 1208 Glacier Ave.

As the Communications & Marketing Coordinator, you will be responsible for managing the Parks & Recreation Department's public-facing communications and community engagement efforts. You will create and implement marketing plans, coordinate public outreach efforts, and ensure consistent messaging across social media, the website, print materials, and other communication channels.

You will work closely with the Graphic Design & Marketing Coordinator to develop engaging content that highlights programs, services, and events. Your role will involve daily social media management, creating posts that inform and inspire community participation, and responding to comments and messages. You will also oversee media relations, prepare press releases, and collaborate with the CBJ Public Information Office to share news and updates with the community.

A key part of your job will be planning and executing community programs and events that align with departmental goals and community interests. This includes designing innovative activities, promoting participation, and ensuring events are well-organized and enjoyable for all ages.

In this role, you will juggle multiple projects and priorities, often working on tight deadlines. Flexibility and adaptability are essential, as the work is fast-paced and ever-changing. If you enjoy working with people, being creative, and making a tangible impact on your community, this job will be both rewarding and challenging. If you have a passion for connecting people and driving positive change, we encourage you to apply!
Education: Highschool diploma, or the equivalent.

Experience: Two (2) years of experience in marketing, advertising, event/program planning, or administrative work that included the use of social media.

Substitution: Two (2) years of any combination of post-secondary education and experience. Post-secondary coursework in a related field (e.g., Marketing, Communications, Business, or Journalism) from an accredited college or university may substitute for the required experience on a basis of 2.5 semester credit hours (or 3.75 quarter credit hours) equaling one month of experience.

SUPPLEMENTAL INFORMATION:

As part of your application, please submit a cover letter that outlines your experience and why you're a great fit for the Communications & Marketing Coordinator role. Additionally, if you have any examples of social media content or campaigns you have created or managed, please include them with your application to showcase your skills in digital communication and community engagement.

HIRING MANAGER CONTACT INFO

Hiring Manager: Lauren Verrelli

Phone Number: (907)586-0423