Houseperson - The Grand Hotel - Minot, ND at The Grand Hotel - Minot, ND – Minot, North Dakota

Hotel Equities, a multi-award-winning hotel development and hospitality management company, seeks a remarkable Houseperson(s) for the Grand Hotel in Minot, ND.

Job Purpose:

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows, mirrors, etc., in designated areas of the hotel. Ultimately, you will ensure our guests a pleasant and comfortable experience during their stay with us.

Responsibilities

• Greets guests and responds to special requests.
• Responds appropriately to guest concerns, complaints, or suggestions and refer them to management to support the provision of superior guest service.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals, and cleaning aides.
• Observe status and maintain common areas, including floor closets, stairwells, halls, lobby areas, and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys, and reviewing the communications log and file routinely.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

• Work experience as a Room Attendant or Houseman/Houseperson is required
• Experience with industrial cleaning equipment and products
• Good physical health and stamina
• Flexibility to work in shifts
• Ability to work with little or no supervision while meeting high-performance standards
• Excellent organization skills
• Ability to follow instructions
• A high school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Excellent Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third-Party Perks (Movie Tickets, Attractions, Other)

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance