Front Desk Associate (Summer-Seasonal) at Generation Hospitality – Gardiner, Montana

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

About the role

• Are you looking for an incredible summer experience that would allow you to save money and explore one of the most beautiful places in the country?! Roosevelt Hotel and Cabins in Gardiner, MT is hiring for the 2026 late spring through early fall season! Roosevelt Hotel and Cabins is a boutique, 74-room, hotel in Gardiner, MT. It is the perfect location for travelers to rest after a long day, travelling and adventuring through Yellowstone National Park.
• Front desk associates are considered to be the face the hotel. The position is expected to provide a welcoming, friendly and efficient check-in and check-out process for our hotel guests. Relaying important information about the hotel and surrounding area to hotel guests will be an essential function of the role. Front desk associates are required to learn the property operating system and be able to utilize various functions of the system as it pertains to the role of the front desk. Other general administrative duties of the front desk associate include creating reservations, organizing/filing, faxing, cleaning, assisting with breakfast when needed.

• Gardiner, MT is bustling seasonal town located at the North Entrance to Yellowstone National Park. Being on the border of Yellowstone National Park, our guests and associates are close to nearby attractions such as Lamar Valley, Mammoth Hot Springs, The Grand Canyon of Yellowstone, Tower/Roosevelt area, Grant Village, Old Faithful Geyser and all that Yellowstone National Park have to offer! It's close proximity to incredible nature and geology, as well as plenty of hiking/sightseeing, rafting, and other activities, the potential for entertainment is endless!

• There are many activities and attractions to do and see in Yellowstone National Park, which is why it attracts millions of guests each year. Being able to guide our guests from start to finish on their journey to Yellowstone is the expectation of this position. We are seeking individuals who are ready to embark on an amazing experience while working and living in one of the nation's best national parks!

Link to Hotel Website: https://rhyellowstone.com/

• Anticipated dates of employment: May 5th, 2026-October 1st, 2026
• Pay: $16-18/HR
• Housing provided by employer at no cost (single room in apartment)
• $2 hourly bonus incentive for completion of entire contract

What you'll do

• Greet and welcome visitors in a professional manner
• Answer and route incoming phone calls promptly
• Maintain a clean and organized reception area
• Create and manager reservations
• Provide essential information about services, location, or hours
• Support administrative tasks such as filing, data entry, and scanning documents
• Ensure security procedures are followed
• Learn about hotel operations in a fun, fast-paced setting
• Assist with general hotel functions as needed

Qualifications

• 1-2 years of previous customer service experience preferred.