Event Assitant - Hotel Earl/The Irene in Charlevoix, Michigan at Hotel Investment Services

The On-Call Event Assistant supports the planning, setup, execution, and breakdown of events. This role is flexible and scheduled based on event needs, making it ideal for individuals who enjoy a dynamic work environment. Responsibilities include general event support, housekeeping duties, and bar service assistance to ensure a high-quality guest experience.

Key Responsibilities

Event Setup & Breakdown

• Assist with setting up event spaces, including tables, chairs, linens, décor, and equipment
• Ensure event areas are clean, organized, and visually appealing before guests arrive
• Support teardown and cleanup after events, returning spaces to standard condition
• Transport and arrange supplies and equipment as needed

Guest Service

• Greet and assist guests in a friendly, professional manner
• Provide support to event coordinators and respond to guest needs promptly
• Maintain a positive atmosphere and high level of customer service throughout events

Housekeeping Duties

• Maintain cleanliness of event spaces, restrooms, and common areas during events
• Collect and remove trash, recycling, and used dishware
• Wipe down surfaces, sweep, mop, and spot-clean as needed
• Restock supplies such as paper products, soap, and cleaning materials
• Assist with post-event deep cleaning to ensure readiness for future events

Bar Duties

• Assist with bar setup, including stocking beverages, glassware, garnishes, and supplies
• Support bartenders during service by restocking, cleaning, and organizing the bar area
• Maintain cleanliness of bar stations, including wiping surfaces and washing glassware
• Follow all alcohol service laws and company policies (training may be required)
• Help monitor inventory levels and notify supervisors of shortages

Qualifications

• Previous experience in events, hospitality, housekeeping, or food & beverage preferred but not required
• Strong work ethic with ability to handle physically active tasks (lifting, standing, moving equipment)
• Excellent customer service and communication skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Team-oriented with a positive attitude and willingness to assist wherever needed
• Must meet legal requirements for handling alcohol (if applicable)

Physical Requirements

• Ability to stand, walk, and carry items for extended periods
• Lift and move up to 30–50 lbs regularly
• Work in fast-paced and occasionally high-pressure environments

Work Schedule

• On-call position; hours vary based on event schedule
• Availability required for nights, weekends, and peak event seasons