Retail Keyholder - Mandarin – Livermore, California (SF Outlet) at Zwilling JA Henckels LLC – Livermore, California

Retail Keyholder - Mandarin – Livermore, California (San Francisco Outlet)

We are ZWILLING J.A. Henckels, a leader in cutlery, cookware, and so much more. Driven by our passion for perfection for over 290 years. We want to hear from you if you are positive, outgoing, and enthusiastic, and love interacting with consumers. We seek individuals who have a passion for food & cooking.

ZWILLING is looking for a part-time Retail Keyholder to join our retail sales team.

The ideal candidate should be a results-driven, self-motivated, team player, with a strong focus on customer service, leading by example, and a culinary passion!

In this role, you can be expected to do the following:

• Shift leadership responsibilities
• Store opening and closing responsibilities along with POS and asset management
• Partner with manager on day-to-day business needs
• Efficiently process replenishment to maintain adequate inventory levels
• Provide stellar customer service to maximize sales and elevate customer experience
• Maintain optimal product presentation in accordance with set standards
• Execute product demonstrations and special events
• Partner with the Events Manager on special events

Qualifications and Skills

• A culinary passion!
• Bilingual (English/Mandarin) required to support our Mandarin‑speaking customer base.
• Ability to work a flexible schedule including nights & weekends
• Commitment to customer service and constant improvement
• Retail sales experience preferred
• Excellent interpersonal and communication skills
• Professional attitude and ability to be flexible and adapt to change
• Able to stand and/or walk for extended periods of time
• Able to lift 35 lbs. or more and comfortable using a ladder
• Must be legally authorized to work in the United States. We are unable to sponsor employment visas at this time.

Incentives:

• Seven paid sick days per calendar year
• Generous employee discount of up to 50% off retail on all products
• Fun atmosphere that includes incentives, contests, and games to earn Zwilling products
• Medical, dental, vision benefits