Event Operations Coordinator in New York, New York at HAPPIER PEOPLE MANAGEMENT LLC

Happier is seeking experienced, part-time Event Operations Coordinators who live and breathe hospitality and can quarterback flawless events across our properties. In this role, you’ll be the on-site point of contact, translating run-of-show plans into smooth execution, liaising with clients and vendors, directing support staff, and ensuring every guest touchpoint feels effortless and on-brand.

We are a small, collaborative team. We value can-do attitudes, clear communication, and a respectful, inclusive outlook. You’ll frequently wear multiple hats and jump in wherever needed to deliver best-in-class experiences.

Locations we support

99 Scott
A mixed-use venue at the intersection of East Williamsburg and Bushwick featuring indoor and outdoor spaces ideal for creative events, private gatherings, and photo/film productions. As a cultural hub, 99 Scott serves Fashion, Art, Culture, and Technology partners and is a true representation of the Happier brand.

WSA
Operated and developed by Happier People Management, the Water Street Associates (WSA) Building is a modern, 31-floor, 700,000 sq. ft. ecosystem for the Fashion, Arts, Culture, and Technology industries—offering Health & Wellness, Dining, Retail, coworking, offices, and a members’ community.

Responsibilities

• Serve as on-site lead for assigned events; own day-of coordination and floor management
• Execute the run of show: vendor load-in/out, rentals, F+B timing, stage/AV cues, and room resets
• Conduct pre-event briefings; assign posts and break schedules for support staff; uphold service standards
• Liaise with clients, planners, and vendors; provide timely updates and solutions to maintain timelines and quality
• Oversee guest experience: signage/wayfinding, coat check flow, accessibility needs, VIP handling, and issue resolution
• Monitor compliance with safety, fire code, crowd control, and venue policies; escalate as appropriate
• Manage basic AV checks (mic tests, playlists, projector/LED checks) and coordinate with technicians when needed
• Track event inventory (linens, smallwares, radios, stanchions); reconcile post-event counts and note damages
• Partner with culinary/F+B teams on service sequencing and dietary accommodations; review BEOs and floor plans
• Ensure accurate close-out: incident and shift reports, time sheets, tip sheets when applicable, and photo documentation
• Support light setup and strike as needed (tables, linens, place settings) while primarily focusing on coordination and quality control

Requirements

• 1–3+ years in event operations, venue coordination, banquet/catering management, or hospitality leadership
• Clear, confident communicator with excellent client-service instincts and problem-solving under pressure
• Proven ability to direct teams, read BEOs/floor plans, and keep events on schedule
• Tech-comfortable: Google Workspace/Microsoft 365; basic POS familiarity; comfort with radios/comms; basic AV literacy
• Knowledge of safety/crowd-control best practices; ServSafe and/or Alcohol Awareness a plus
• Physically able to stand for extended periods, climb stairs, and lift/carry up to 40 lbs as needed
• Flexible availability, including early mornings, late nights, weekends, and holidays; schedules vary by event load

Benefits

• Training and development with exposure to diverse event formats and premium clients
• Team Member Referral Program: $250 if your referral is hired and remains in role for 3 months
• A collaborative culture across multiple, design-forward properties

Compensation

• $35.00–$45.00 per hour, based on experience, skills, and qualifications