Regional Property Manager at BROAD MANAGEMENT GROUP L LC – Orlando, Florida

Regional Property Manager – Florida

The Regional Property Manager oversees multiple residential properties within the Central Florida region, ensuring operational excellence, financial performance, and team development. This role requires a minimum of four years of experience in multi-family property management, with proven ability to lead teams, manage priorities, and deliver results. The Regional Property Manager serves as a strategic leader to achieve company objectives, ensure compliance, and maintain high tenant satisfaction.

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Key Responsibilities

Operational Management

• Oversee day-to-day operations of multiple properties, ensuring efficiency and adherence to company policies and procedures.
• Conduct regular property visits to monitor performance, appearance, and compliance.
• Collaborate with Property Managers to ensure the timely completion of maintenance and capital improvement projects.

Financial Performance

• Develop, review, and manage annual budgets for properties within the portfolio.
• Monitor revenue goals, control expenses, and ensure financial targets are met or exceeded.
• Analyze financial reports and implement strategies to optimize NOI (Net Operating Income).

Team Leadership

• Recruit, train, and mentor Property Managers and on-site staff, fostering professional growth.
• Conduct performance reviews, provide feedback, and address performance-related issues promptly.
• Promote a culture of collaboration, accountability, and excellence.

Tenant Relations

• Address escalated tenant concerns and ensure high levels of tenant satisfaction.
• Implement resident retention strategies to minimize turnover.
• Ensure leasing and marketing strategies are effectively executed.

Compliance & Risk Management

• Ensure compliance with federal, state, and local laws, including fair housing regulations.
• Monitor risk management policies and procedures to mitigate liability.
• Ensure properties adhere to health and safety standards.

Reporting

• Provide regular updates to executive leadership regarding property performance and strategic initiatives.
• Compile reports on occupancy rates, leasing activity, budget variances, and other key metrics.
• Lead weekly WOC calls with RVP (occupancy, collections, financial reviews, property challenges).
• Conduct monthly property visits with RVP to ensure RM visits follow protocol.
• Complete monthly and quarterly BVR reviews with RVP.

Travel Requirements

• Initially weekly visits for 8 weeks or until property is 95% stable for a month.
• Once stable, biweekly visits or weekly if occupancy is below 90%.
• Flexibility required depending on unique property needs.

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Qualifications

• Minimum of 4 years’ experience in multi-family property management, with regional oversight strongly preferred.
• Strong organizational and managerial skills with the ability to lead, motivate, and hold teams accountable.
• Proven success in achieving operational and financial goals.
• Excellent communication, problem-solving, and decision-making skills.
• Knowledge of Fair Housing laws, landlord/tenant regulations, and property compliance standards.
• Ability to travel throughout the Florida region as needed.