Asst Dir of International Student Services in Galesburg, Illinois at Knox College
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Job Description
Purpose:
The Assistant Director of International Student Services will support international students’ successful transition to Knox College and the United States by providing comprehensive support services, including immigration advising, cultural adjustment assistance, and programming.
Summary of the position:
Provide comprehensive support for international students by serving as a Designated School Official (DSO) and ensuring compliance with F-1 immigration regulations and SEVIS requirements. Advise students on immigration, academic, financial, personal, and cultural matters while coordinating orientations, workshops, and engagement programs that promote student success. Maintain accurate student records and data integrity, process immigration documentation, and collaborate with campus partners to deliver effective support services. Contribute to office operations through program development, administrative support, emergency response, student leadership instruction, and participation in campus committees and special projects.
Key Responsibilities:
- Serve as a Designated School Official (DSO).
- Assist with processing SEVIS related applications and requests from students, reviewing, updating and maintaining student records, and issuing immigration documents.
- Offer first-level advising on programs and services available to students; refer them to specialized advising and support sources.
- Assist students through one-on-one meetings, and through workshops and electronic communication.
- Participate in special projects involving student engagement and support, working with campus partners on matters relating to international students.
- Provide administrative support for office organization and programs, including international student orientation and procedure development.
- Demonstrate cross-cultural sensitivity, effective communication skills, leadership, adaptability, and a deep understanding of F non-immigrant regulations and SEVIS.
- Serve and provide guidance to international students on various standard issues impacting them, such as personal, financial needs, academic issues, immigration, health insurance and health care, travel, taxes and financial aid such as loans, grants or scholarships.
- Monitor international student progress each term to ensure compliance.
- Monitor and process the import and export of student records to SEVIS from the information management system on a regular basis.
- Maintain data integrity.
- Assist with the planning and facilitation of international student programs such as orientation, workshops, new student check in, and seminars.
- Work as part of the campus-wide duty rotation; respond to after-hours student and/or college emergencies as needed.
- Serve as instructor/co-instructor for IDIS 130, Knox College’s student leadership course.
- Assist with planning the Intensive English Language Program (IELP).
- Other duties and committees as assigned.
Disclaimer
The above information is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other duties may be assigned at the discretion of the leadership, director, or manager.
Minimum Education Required:
- Bachelor’s Degree.
Minimum Experience Required:
- At least 2-5 years of experience in student/scholar immigration issues and higher education administration.
Additional Qualifications:
- Previous/current responsibility for interpretation and documentation of institutional practice or policy regarding F immigration matters.
- Demonstration of the establishment and/or delivery of a robust training and
professional development plan and structure for staff who serve international students and scholars.
Summary Pay Range: Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that pay is only one component of total compensation.
Benefits:
Health Insurance
Dental
Vision
FSA/ HSA/ FSA Dependent Care
Employer Paid Basic Life & LTD
Voluntary Life
Retirement Plan
Paid Time Off
Employee Assistance Program
Parental Leave
In keeping with its commitment to equal rights since it was founded in 1837, Knox College particularly welcomes applications from members of underrepresented groups. Knox College does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status, disability, veteran status, or other status protected by applicable federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect of its educational programs or activities. In addition, Knox College is prohibited by Title IX of the Education Amendments of 1972 and its accompanying regulations from discriminating on the basis of sex.
The College official responsible for coordinating compliance with this Notice of Non-Discrimination is the Director of Civil Rights & Title IX Compliance. Any inquiries regarding policies that prohibit discrimination and harassment, including Title IX sexual harassment, as well as the policy prohibiting hazing, should be directed to the Director of Civil Rights and Title IX Compliance identified below. Staff in the Office of Civil Rights & Title IX Compliance are available to meet with or talk to students, staff, and faculty regarding issues relating to this Notice of Non-Discrimination and the College’s policies and procedures.
Director of Civil Rights & Title IX Compliance
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401 Phone: 309-341-7751
Email: cultureofrespect@knox.edu
Inquiries about the application of Title IX to Knox may be referred to the Director of Civil Rights & Title IX Compliance, the United States Department of Education’s Assistant Secretary for Civil Rights, or both. Individuals may also contact the U.S. Department of Education's Office of Civil Rights for additional information.
Office for Civil Rights
U.S. Department of Education-Chicago Office
500 W Madison St., Suite 1475
Chicago, IL 60661-4544 Phone: 312-730-1560
Email: ocr@ed.gov
Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990 (“ADA”), or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to the ADA/504 Coordinator identified below:
Knox College ADA/504 Coordinator
Jennie Hemingway, PhD
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401
Phone: 309-341-7751
Email: jhemingway@knox.edu
Employees requesting accommodations may contact:
Human Resources
52 W South St., Alumni Hall, Suite 100 | Campus Box K-200
Galesburg, IL 61401 Phone: 309-341-7162 or 309-341-7543
Email: hr@knox.edu
Students requesting accommodations may contact:
Director of Disability Support Services
Patricia Harden
Umbeck Science and Math Center E111 | Campus Box K183
340 South West Street
Phone: 309-341-7478
Email: pharden@knox.edu
Artificial Intelligence (AI) tools may be used in certain aspects of the candidate review process for this position; however, all employment decisions will be made by a human.