Service concierge in Grand Rapids, Michigan at Preferred Automotive Group LLC
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Job Description
About Company:
Building a LegacySince we opened our first dealership, we've steadily grown to one of the region's premier dealership groups, regardless of brand! Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are for the future! Here at Preferred Automotive Dealerships, we believe our employees are the fuel that drives our business, so we treat each person like a valuable part of the team.
About the Role:
Key ResponsibilitiesGuest Relations: Warmly greet and welcome all incoming guests to the dealership or service center.
Communication Support: Assist the Service Team by professionally answering and routing incoming phone calls.
Appointment Scheduling: Coordinate and schedule service appointments accurately.
Logistics Coordination: Manage rental car arrangements and coordinate customer shuttle rides to ensure a seamless guest experience.
What We Need From You:
A valid driver’s license (clean record).
No experience needed—just a strong work ethic and pride in a job well done.
Ability to work outside in all weather (hot, cold, rain—we hustle year-round).
Why It’s a Great Job:
Stay active—no sitting at a desk.
Be part of a team that helps people drive away happy.