Program Manager for Language Access & ADA Programs in Albuquerque, New Mexico at ATA Services, Inc.

ATA Services, Inc. is seeking to hire a Program Manager for Language Access & ADA Programs to work on a temporary assignment in Albuquerque, NM.

Position Summary

We are seeking an experienced Program Manager to support the Judiciary's Language Access Program and ADA Program on a large-scale digital accessibility initiative. This position will play a critical role in coordinating the review, prioritization, tracking, and workflow management of court documents, forms, webpages, digital content, and other public-facing resources requiring accessibility remediation and translation.

The successful candidate will oversee project timelines, collaborate with internal and external stakeholders, monitor project deliverables, and help ensure that public resources are remediated to meet ADA Title II digital accessibility requirements and translated into four languages.

Key Responsibilities

• Manage all phases of a large-scale digital accessibility and language access project from planning through completion.
• Coordinate the review, organization, prioritization, and tracking of court documents, digital content, forms, webpages, and other public-facing materials.
• Develop and maintain project schedules, timelines, and workflow processes.
• Monitor project milestones and deliverables to ensure deadlines and quality standards are met.
• Facilitate communication and collaboration among Judiciary staff, contractors, translators, accessibility specialists, and other stakeholders.
• Identify project risks and implement strategies to mitigate delays or obstacles.
• Track project progress and prepare status reports for leadership.
• Ensure accessibility remediation efforts align with ADA Title II digital accessibility standards.
• Coordinate translation workflows to support the publication of accessible content in four languages.
• Support continuous process improvement and recommend efficiencies throughout the project lifecycle.

Minimum Qualifications

• Demonstrated experience managing large-scale ADA digital accessibility compliance projects.
• Experience working with government agencies, courts, or other public-sector organizations.
• Strong knowledge of ADA Title II digital accessibility standards and accessibility compliance requirements.
• Proven project management experience coordinating multiple workstreams, schedules, deliverables, and cross-functional teams.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize competing deadlines in a fast-paced environment.
• Proficiency with Microsoft Office Suite and project management tools.

Preferred Qualifications

• Project Management Professional (PMP) certification or equivalent project management experience.
• Experience with language access initiatives or translation management.
• Familiarity with WCAG accessibility guidelines and digital content remediation processes.
• Experience working with document management systems and workflow tracking tools.

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.