Scan Center QC Specialist (Full Time, Onsite in UT, TX, or AZ, Flex Hours) in Salt Lake City, Utah at MetaSource

The Quality Control Specialist is responsible for data, image, and process quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product delivery and quality.

Location: Onsite (Draper UT, Dallas TX, Phoenix AZ)

Schedule: Monday-Friday Flex 6:00AM - 4:30PM

Pay: starting at $16.00

Benefits: Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more.

Responsibilities

• Oversee all aspects of quality assurance including monitoring, evaluation, and calibration scoring
• Inspect scanned documents for discrepancies and image quality.
• Understand and monitor workflows to ensure work is tracked.
• Communicate with teams, leaders, and system engineers as needed.
• Review and edit document scans to fit company standards
• Assist in developing and maintaining a document quality control process
• Monitor calibration of scanned documents
• Assist management with coaching, training, and development of data entry operators
• Assists with training and educating data entry agents and team members on the quality control process
• Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning
• Analyze quality and performance trends
• Responsible for scheduling, facilitating, and documentation of regular improvement meetings

• Demonstrated experience in solving problems and working with raw data
• Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner
• Dependable in meeting deadlines with accurate and complete information
• Ability to be detail-oriented and accurate in a fast pace environment
• Experience with Microsoft Office software with emphasis on Excel, Word, and Outlook.

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.