ERT Advocate II in Kalamazoo, Michigan at The Young Women's Christian Association of Kalamazoo, Mich

Position: Advocate II - ERT

Department: Victim Services

Supervisor: Director of Emergency Response Services

Compensation Range: $24.00/hour, Advocate/Direct Services II Band

FLSA Status: Non-Exempt, Full-Time

Hours of Work: Monday – Friday; Typical Business Hours. Occasional evening or weekend work.

Closure Status: Level 1 & 3

MISSION STATEMENT:

Eliminate racism, empower women, and promote peace, justice, freedom and dignity for all.

PRIMARY FUNCTION: The Emergency Response Services Advocate provides Emergency Response services and referrals to victims of domestic violence, sexual assault, and human trafficking.

QUALIFICATIONS:

1. Bachelor’s degree in criminal justice or social work preferred.

1. One year of experience in crisis intervention, domestic violence or counseling situations preferred.
2. Demonstrated assertiveness and ability to manage conflict.
3. Must be versed at using a computer, databases, and case management systems.
4. Must have excellent verbal and written communication skills.
5. Demonstrated ability to work with people of diverse backgrounds.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

RESPONSIBILITIES:

1. Provides immediate in-person crisis intervention support to victims of domestic violence, human trafficking, and/or sexual assault on-site, at local agencies, in their homes, or a safe environment.
2. Answers the crisis line and provides trauma-responsive support, safety optioning, information, and referrals to survivors.
3. Provides empathetic support and describes accurate information and options in a culturally competent and trauma-responsive manner.
4. Potentially participates in an on-call rotation in support of the 24/7 program.
5. Informs and educates victims on Personal Protection Orders, Crime Victim Compensation, the criminal justice system and other systems survivors navigate.
6. Maintains a high-level working relationship with referring agencies.
7. Transports victims and their children to Shelter when necessary.
8. Utilizes available learning opportunities/tools during down time including readings, webinars, and other forms of materials to enhance learning and skills.
9. Actively engages in ERT staff meetings, advocate group supervision, and weekly one-on-one supervision.
10. Follows supervision regarding work schedule, safety planning, record keeping and communicating clients’ needs.
11. Potentially assists in training program volunteers

1. Other duties as assigned.

ADDITIONAL REQUIREMENTS:

WORKING CONDITIONS AND ESSENTIAL FUNCTIONS:

TRAINING REQUIREMENTS:

1. Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.
2. Racial Justice Training
3. Pronoun Training
4. Orientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.
5. Appropriate training and in-service which will occur during employment.
6. Participates in twenty (20) hours of required Domestic Violence Training.
7. Participates in continues training offered by YWCA, Michigan Coalition to End Domestic & Sexual Violence (MCEDSV) or other community organizations.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer