Work Study, Box Office Student Assistant in Sedalia, Missouri at State Fair Community College

Position Title: Work Study, Box Office Student Assistant

Job Type: Student

Job Number: 01557

Department: Theatre

Location: Sedalia, MO

Salary: $15.00 Hourly

Description:

State Fair Community College is an accessible, learning-centered institution, enriching its students and community by providing skills, knowledge and perspectives essentials for a changing world.

- Managing ticket sales, distribution, and customer service for SFCC theatre productions
- Using the ticketing software Eventbrite to process transactions, managing "will call," answering inquiries, and resolving customer issues
- Processing in-person, phone, email, and online ticket orders using computerized systems
- Greeting patrons, answering questions, seating, and venue accessibility
- Assisting with seating issues and collaborating with Front of House staff during productions

This position is necessary to manage the complex, high-pressure, and often immediate demands of ticket sales, customer service, and at times financial reconciliation.

The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. Management reserves the right to add, modify, change or rescind work assignments as needed.

- High school diploma or equivalent
- Proficiency in computer systems
- Excellent verbal and written skills, with a positive demeanor
- Detail-oriented, organized, and capable of working in fast-paced environments

This position is a part of the Federal Work-Study program. To qualify, you must be a State Fair Community College student enrolled in the current semester and eligible for Financial Aid through the Federal Work-Study program.

The box office student assistant position is to serve as the critical, primary link between the SFCC Theatre Program (and the college as a whole) and its patrons, ensuring operational efficiency, and a positive customer experience.

AA Statement: SFCC is an equal opportunity employer. It is the policy of State Fair Community College not to discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities or employment as required by law in regard to admissions, awarding financial aid, access to courses and programs, and all student services as well as the recruitment, admission and retention of students.