Inside Sales Associate in Penang at Dow Jones & Co.

Dow Jones & Co.

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Dow Jones, Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets.

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put “Reasonable Accommodation in the subject line.

Penang

Full time
Job_Req_53000

Job Description:

Inside Sales Associate

About the Team:

Dow Jones Energy delivers trusted price transparency, benchmarks, analytics, news, and insight across the global energy, chemicals, metals, and fuel supply value chain. Our offerings support customers across spot, wholesale, and retail markets, as well as emerging segments tied to the energy transition.

Through authoritative data, real-time intelligence, and deep market expertise, Dow Jones Energy enables customers to make confident, high-stakes commercial decisions in volatile and fast-evolving markets.

About the Role:

As an Inside Sales Associate, you will be responsible for driving revenue through remote sales engagement, managing the full or majority of the sales cycle virtually to convert opportunities into revenue. You will focus on prospecting, qualifying, presenting solutions, negotiating terms, and closing business without primary reliance on in-person meetings. You will be part of the Energy team and report directly to the Inside Sales Manager.

You Will:

• Manage the full lifecycle of sales inquiries, ensuring timely follow-up to convert leads into active opportunities.
• Execute a high volume of outreach to qualify prospective customers and maintain a consistent pipeline within the Salesforce ecosystem.
• Analyze client business requirements to effectively position Energy products as essential tools for their operational success.
• Drive revenue growth by securing renewals and identifying up-selling opportunities within your assigned account territory.
• Partner with cross-functional teams to develop and implement strategies that consistently meet or exceed monthly sales targets.
• Provide accurate weekly forecasting and sales reporting to help track progress against departmental goals.
• Cultivate long-term partnerships by conducting regular review calls and resolving customer queries with a focus on value delivery.

You Have:

• 0-2 years of prior experience in business-to-business sales, inside sales, or the energy industry.
• Exceptional written and verbal communication skills in English
• An undergraduate degree in Chemicals, Science or related technical field or equivalent experience.
• Demonstrated ability to navigate the foundational stages of a sales cycle, from prospecting to closing.
• Proficiency in using CRM tools (such as Salesforce) and Microsoft Office applications to manage daily workflows.

Our Benefits

• Comprehensive Insurance & Retirement plans
• Paid Time Off and Leaves
• Education Benefits
• Family Care Benefits
• Career Growth Programs
• Access to Dow Jones Products
• Employee Referral Program
• Employee Well-being Support & Fitness Programs

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:
Dow Jones - OPIS - CMA

Job Category:
Sales

Union Status:
Non-Union / A clear and likely internal candidate

About_Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.