Track Trace Specialist in Wood Dale, Illinois at National Air Cargo

The Logistics Operations Tracking Specialist is a key player in delivering our white glove customer service by maintaining up to the minute status on all domestic and international shipments. We can offer you a career with rewarding work, opportunities for advancement, a great work environment and fantastic benefits with paid time off and holidays. These positions are open due to company growth and promotions.

Join a dynamic, growing company that values its employees. We are looking for candidates with the initiative to develop new skills and contribute to company success

We are hiring for the overnight weekend shift, Wednesday-Sunday 9pm-530am with a $2.50 shift differential.

This job is 100% in office, no remote or hybrid work available.

Essential functions:

• Track cargo shipments and ensure they are moving to accommodate the customer's needs.
• Maintain up to the minute status via on-line tracking tools and telephone contact.
• Work with international agents and trucking companies to pre-clear customs
• Attain proof of delivery

Requirements:

• Strong organizational and customer service skills
• Ability to multi-task and thrive in a fast paced and changing environment that requires a sense of urgency
• Advanced computer skills
• High School degree required, associate or bachelor's degree preferred
• Exposure to military shipping processes or prior experience in 3PL freight forwarding a plus