POS Implementation Specialist - Charlotte, NC in Charlotte, North Carolina at DataDeletionTarget

POSTEC, the leading provider of point of sale (POS) systems in the southeast for the past 30 years, is an employee stock owned company seeking a motivated a Point of Sale Implementation Specialist who has a passion for helping restauranteurs integrate the newest technologies into their operations. Could you be our next valued team member?

Essential Duties & Responsibilities:

• Install POS systems for our clients in the Hospitality Industry

• Oracle/Micros POS Products

• Conduct Site Survey and Kickoff Call Meetings

• Be Consultative - the ability to apply POS features and benefits to best serve customers business

• Manage Project Communication with Customers

• Assemble and Stage POS Equipment in preparation for Programming and Testing

• Configure database (application configurator) in accordance with material collected during the site survey

• Conduct customer training classes

• Provide "Go Live" support coverage

• Contribution to company knowledgebase and continuing professional education and certifications as required

• Work closely with the project team to achieve successful implementations

• Ability to travel with the potential for overnights

• Follow the installation process and best practices to ensure project efficiencies

• Ensure positive customer experiences and quality installations

Preferred Skills:

• Knowledge of various Windows operating systems
• Knowledge and troubleshooting of iOS, Android, and/or Windows applications
• Networking experience, degree, or certification
• Understanding of networking architecture as well as cloud-based systems
• 2+ year technical degree
• Oracle or Microsoft SQL database knowledge
• Restaurant or hotel industry experience
• Hospitality point of sale systems experience

Minimum Requirements:

• Applicant must reside in Charlotte Metro area
• Strong Customer Service and organizational skills
• Ability to travel overnight for extended periods on occasion
• Able to work flexible hours, including weekends, with short notice on occasion
• Fluent in the English language
• The ability to lift and carry 40-75 lbs.
• High School diploma
• Adaptability, strong work ethic, and professionalism during challenging situations
• Knowledge and skills related to overall basic computer function. Including software and hardware configuration and troubleshooting
• Reliable transportation with a good driving record. Able to utilize personal vehicle for work.

Benefits:

• Competitive compensation

• Employee Stock Ownership Plan (ESOP)

• Paid Time Off (PTO)

• Health Benefits

• 401(k) with match

• Long Term Disability

• Life Insurance